LoneStarMike
Advanced
Fascinating, well-written and exhaustive (read: very long) article from Baseline about new technology developed for Delta called Delta Nervous System.
Before its industry went into a tailspin, Delta Air Lines invested $1.5 billion in an instant information network to serve customers better and save millions of dollars. Will that be enough to make it the last major airline able to attract price-conscious passengers and stave off crushing cost competition?
Delta''s last stand
04/01/2003
http://www.baselinemag.com/article2/0,3959,1016969,00.asp
LoneStarMike
Before its industry went into a tailspin, Delta Air Lines invested $1.5 billion in an instant information network to serve customers better and save millions of dollars. Will that be enough to make it the last major airline able to attract price-conscious passengers and stave off crushing cost competition?
Delta''s last stand
04/01/2003
http://www.baselinemag.com/article2/0,3959,1016969,00.asp
LoneStarMike