BoeingBoy
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You may be talking about two different things, SH. US doesn't write the software - it's purchased from a vendor who specializes in such products. Having said that, there are some parameters that can be "tweaked" since each carrier using a specific vendor's softward may have different needs.What jumped out at me is the system is automated which means it has some type of software that runs it. It's supposedly secure and can't be tweaked by Management. Bear in mind this is the same crack IT Team that gave you the Res Migration and compromised secure data, Do you really think that Management can't "play" with the software to achieve certain outcomes beneficial to it and not F/A's? Secondly do you trust management not to intervene by tweaking the software unbeknownst to you?
It's the second of those two that could cause problems. The answer is to have the parameters defined by contract or agreement between the union and company, then "trust but verify" as Reagan said. The union has to continuously monitor the end product of the software (in this case the awarding of monthly bids) to insure that no monkey business is occurring. Like so many things in a unionized environment governed by contracts, just approving the initial implementation and then assuming it works properly after that means that the union isn't doing it's job. It's no different than crime. Passing a law and assuming people will abide by it isn't enough - you still need the cops to catch those who break the law.
Jim