Frequent-fliers wonder if new CEO will mean a new United Airlines - USA TODAY

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USA TODAY


Frequent-fliers wonder if new CEO will mean a new United Airlines
USA TODAY
"At United, I will dedicate myself to making our airline flyer-friendly," Munoz said in a Tuesday letter introducing himself to the company's 84,000 workers. United's top customers tell USA TODAY that they're waiting to see if Munoz can follow-through.
ANALYSIS: Jeff Smisek is Out at UnitedAirways News (blog)

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