jets_2573
Member
- Joined
- Dec 7, 2007
- Messages
- 26
- Reaction score
- 1
had a chairmans call to check the price of a ticket he purchased 3 weeks ago roc/las/roc... pax paid 579.50......it priced today at 400.50. naturally pax req refund...i explained we quarantee the lowest fare however we charge $150.00 to change tkt to lower fare so his refund voucher would be for $29.00.......................needless to say he flipped out.