Barbell
Senior
- Joined
- Nov 16, 2005
- Messages
- 335
- Reaction score
- 0
While I realize that no one here is concerned with reality, for the record there is no low fare "guarantee".
For the record, US only promises to "Offer the lowest fare for which the customer is eligible." This verbiage is straight out of the oh-so-beloved Contract of Carriage. If we wish to pull out the Contract of Carriage every time it suits the needs of a particular situation, well then, here it is.
To wit, the customer was indeed offered the lowest fare for which he was eligible, found it to be within reason, and purchased it.
At a later date the customer was once again offered the lowest fare for which he was eligible. It just so happens that the fare was now lower.
Also from the Contract of Carriage, "[W]holly unused nonrefundable tickets are valid and may be changed for one year from the date of issue, provided the customer has notified US Airways on or before the scheduled departure date if they do not plan to fly as ticketed due to a voluntary change, subject to any applicable fees."
So what we have here is a ticket that was purchased and issued using the lowest available fare for which a customer was eligible. That customer chose to voluntarily change this nonrefundable, nonchangeable ticket within one year from the date of issue, notifying US Airways before the scheduled departure date, and was offered a refund on a nonrefundable, nonchangeable ticket, and was subject to any applicable fees.
US does indeed offer tickets that are fully refundable without the hassle of applicable fees. They are referred to as refundable tickets, and do not carry the onerous restrictions of nonrefundable, nonchangeable tickets.
I'd love to see and attorney general chew this one. After about a minute he'll say, "So?"
For the record, US only promises to "Offer the lowest fare for which the customer is eligible." This verbiage is straight out of the oh-so-beloved Contract of Carriage. If we wish to pull out the Contract of Carriage every time it suits the needs of a particular situation, well then, here it is.
To wit, the customer was indeed offered the lowest fare for which he was eligible, found it to be within reason, and purchased it.
At a later date the customer was once again offered the lowest fare for which he was eligible. It just so happens that the fare was now lower.
Also from the Contract of Carriage, "[W]holly unused nonrefundable tickets are valid and may be changed for one year from the date of issue, provided the customer has notified US Airways on or before the scheduled departure date if they do not plan to fly as ticketed due to a voluntary change, subject to any applicable fees."
So what we have here is a ticket that was purchased and issued using the lowest available fare for which a customer was eligible. That customer chose to voluntarily change this nonrefundable, nonchangeable ticket within one year from the date of issue, notifying US Airways before the scheduled departure date, and was offered a refund on a nonrefundable, nonchangeable ticket, and was subject to any applicable fees.
US does indeed offer tickets that are fully refundable without the hassle of applicable fees. They are referred to as refundable tickets, and do not carry the onerous restrictions of nonrefundable, nonchangeable tickets.
I'd love to see and attorney general chew this one. After about a minute he'll say, "So?"
