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new change fee

It just amazes me how they can get away with that. They throw you off cause they oversell, they give you crap. You make a change via computer, doesn't cost them any manpower and they want $150.
 
With baggage charges beginning in May, change fees going up to 150.00 and FTP department ripping off the preferred it is evident the airline industry is sucking us all dry to make up for soaring oil prices. What would happen if customers did NOT book and pay for tickets in advance? Is it feasible for business travellers to book and pay in advance when they may be hit up with an additional 300.00? Is the company going to change the policy for preferred "gratis" standby fees? I certainly wouldn't give an airline money in advance anymore with all these new rules in place. The comany should be beholdant to the consumer , not the other way around.
 
Correct me if I am wrong, but aren't US and UA the ONLY airlines to make this change?

If they had the guts to price tickets according to cost in the first place, they wouldn't need to nickel and dime customers to death.

Stupid is as stupid does......

Then again it makes sense if only these two do it because they are apparently planning to merge.....

Next we'll see a credit card reader on the lav doors.
 
Correct me if I am wrong, but aren't US and UA the ONLY airlines to make this change?
It doesn’t matter it is the fee for changing AND YOU HAVE TO PAY IT!
I’m kidding of course bad weather so were today see ya next time have nice flight
 
Correct me if I am wrong, but aren't US and UA the ONLY airlines to make this change?

You might be the only ones to charge that much, but you are not the only airline to impose change fees. WN does with no apologies. It's why I get so put out at AA for allowing passengers who have purchased cheapo tickets for undesirable departure times to standby for earlier flights with no charge or penalty.

If all of us were more upfront about the rules--a la WN--it wouldn't be such a problem. Just be very clear when they purchase the ticket on a dot com website that there will be a charge for ANY change to the reservation. WN doesn't have many fare rules, and the ones they have are pretty simple. I.e., to get this fare you must book at least 14 days in advance; changes to this fare will require an additional $25 fee; etc.

Instead those of us in the legacy airlines like to publish 5 pages of fare rules that are more obtuse than an IBM technical manual. It's from a tradition of making things as confusing as possible so that the customer can't "play the system."
 
You might be the only ones to charge that much, but you are not the only airline to impose change fees. WN does with no apologies. It's why I get so put out at AA for allowing passengers who have purchased cheapo tickets for undesirable departure times to standby for earlier flights with no charge or penalty.

If all of us were more upfront about the rules--a la WN--it wouldn't be such a problem. Just be very clear when they purchase the ticket on a dot com website that there will be a charge for ANY change to the reservation. WN doesn't have many fare rules, and the ones they have are pretty simple. I.e., to get this fare you must book at least 14 days in advance; changes to this fare will require an additional $25 fee; etc.

Instead those of us in the legacy airlines like to publish 5 pages of fare rules that are more obtuse than an IBM technical manual. It's from a tradition of making things as confusing as possible so that the customer can't "play the system."
jim,

As far as I understand from WN, there is no change "fee" however, if you change your plans and there is a price difference, then you are requried to pay the difference. If your plans changed well enough in advance and you can meet the same requirement's AND the seats are still available, then there is no charge. But, let's say you bought a 7 day advance and want to change flight's less than 7 day out, then you pay the difference of the two. Other carrier's are charging the fare difference AND the "Fee". and as another posted noted, why is the change worth $150.00 for a little typing on the keyboard.
 
jim,

But, let's say you bought a 7 day advance and want to change flight's less than 7 day out, then you pay the difference of the two. Other carrier's are charging the fare difference AND the "Fee". and as another posted noted, why is the change worth $150.00 for a little typing on the keyboard.quote]

It is my understanding at WN, you are basically canceling the entire ticket and applying any money paid to the new ticket. To me that is a very fair policy. Sorry your plans changed, but this is the new fare, and we are apply the money you let us use interest free to the new ticket."

Part of the problem with US, you are only charged on the legs that you change and not starting at square one as with WN.

Last Sunday I was flying CO (full Y fare) and wanted to change to an earlier flight. I was on the phone for over an hour to get this done, many complications involved because of reduction in fare, and code share. So it is not always a few key strokes. No fee since it was a Y fare

I think part of this increase is to "drive" people to the higher changeable fares to begin with so they are not surprised later. That is why for my department my company only purchases Y fares since our flights change often. While implementation dept with more predictable travel rarely sees a Y fare.
 
Like I said...if we kept it simple, but firm like WN, no one could complain. AA doesn't charge to change to an earlier flight, period, as far as I can tell--not even the ticket price difference. It creates havoc for employees trying to commute to work. And, the gate agents complain about it too. It creates problems for them, also.

When you leave home for the airport, there are 25-30 seats available on your flight with 3-4 other non-revs. When you get to the airport 30 minutes later, we non-revs have slipped to numbers 30+ on the standby list because of all the revenue passengers who have learned to game the system. They buy cheaper tickets on other flights then show up at the airport and asked to be put on standby for an earlier flight. AA allows them to do it with no penalty.
 
Ha ha ha........they measure how much space you take up in the lav by how much it weighs after. Or you can get the "All You Can...." deal for just two dollars more.

:shock: Did I just post that out loud?

Now that was funny! "Would you like to supersize that today??" You are too much InternationalShannon!! :lol: :lol:
 

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