Yep, it looks like bump-n-roll is coming to a admin office near you...
400 sounds like a combined agent & TWU total, not including Executive. When we were sizing StaffAdmin for SJU three years ago, they had 1300 employees just at AA (1000 TWU + 300 agents). I don't believe the agent total included the PR Res folks that were there at the time.
If so, it's a 30% reduction in workforce, which is massive... Still not to the level that the STL layoffs were in 2003, but it's still a huge cut. That said, the operation is literally being cut in half (38 to 18 departures), so the cuts could have been deeper...
PR's a little unpredictable when it comes to RIF's. Family ties matter a lot in that culture, so there will be a higher than usual percentage of furloughees who won't bump to the mainland.
Sure, some will leave to save their job, but at some point you have to ask if it's really worth moving your spouse & kids away from their cousins/aunts/uncles/grandparents, or worse, forcing your spouse to become a single parent while you try to commute on the now-reduced capacity in/out of SJU.