SpinDoc
Veteran
Looks like US Airways failed to provide adequate wheelchair assistance to disabled passengers in CLT and PHL during the past year. They received a $1.2 million fine with a reduction of $500K if they fix the problems to the DOT satisfaction. Seen this one before. Why can't US seem to get it right? This happened before in 2001, and it seemed like they fixed it. It's a pretty sad state of affairs when you can't provide basic service to those who can't help themselves.
http://www.nbcnews.com/travel/us-airways-fined-lapses-disabilities-aid-8C11529125
http://www.nbcnews.com/travel/us-airways-fined-lapses-disabilities-aid-8C11529125