Kev3188
Veteran
It was a stumbled and fumbled success. Easily misunderstood if so inclined.
There are many people at Delta that know how to achieve a planned success, but no one is receptive to their advice. It might bruise egos. Some leave the company, rather than adapt to lower standards.
Keep whistling past the graveyard. With pom-poms. There are better ways to run an airline than inertia and God's will.
Oveur.
So true, and so sad...