When we had saber and the flights were running late/canceled the kiosk and skycaps and agents at the counter would get a flag and the system would not let you check-in the customer and the reroute would start. SHARES doesn't care it will check you in regardless of how late the flights are running and will even check you in if it is canceled
This compounds the problems very much. Major part of the meltdown.
This compounds the problems very much. Major part of the meltdown.