repeet
Veteran
PITMTC said:What is the correlation between "industry failing to adapt" and "inept management"?
[post="202288"][/post]
MCORORES is right. and if I may add:
Low cost carries existed before 9/11. The industry was changing and US Airways was losing money hand over fist for years before 9/11. All 9/11 did was remove the monetary and psychological buffer built into a mature industry. With reserves and buffers removed, companys had to compete with what they are, not what they were. And US Airways was and is a top heavy, micro-managed, bureaucratic monster. With people making decisions about policy based on brightly colored "pie charts" instead of systems and processes.
Thus, inept management, failing, in a changing industry.