Now that Don Carty has destroyed employee morale, the service from any AA employee in uniform is going to be horrible (how it could get worse - I do not know). The flight attendants will do everything possible to delay flights because of their new pay program which takes away pay for early...
Well the AA propaganda and initimidation campaign is in full force attacking aircraft on arrival and invading our layover hotel rooms with intimidating and patronizing leaflets under the door!!!
Like I am going to change my vote based on the plea of some agent who has always been rude or some...