british airways

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    BAEC Customer Survey: Evaluating and Enhancing the Relationship between the Customer and Airline

    Hi Everyone, As a part of my final year at university, studying Aviation Management, I am undertaking a research project about Airline Loyalty Programmes, and whether they represent a mutually-beneficial relationship between the customer and airline. A key part of this research project is a...
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    One letter missing in my middle name

    Hi I purchased a ticket via travel agency (Travel Up) where the airline was British airways but carrier is Qatar Airways and later noticed that one letter from my middle name is missing. My name is spelt Waleed Naq Khan whilst should be Waleed Naqi Khan. Is this going to be an issue? I...