WeAAsles
Veteran
- Oct 20, 2007
- 23,448
- 5,254
"But back to transformation, we can’t forget the past. And it’s really hard to get people to let go, realize the world’s changed, and move forward. A big part of the challenge is just trying to convince people that everything they’ve learned up until now isn’t going to [be the case] in the future.
Specifically to American, the biggest challenge so far vs what I’ve been used to is the labor-management history. That is just hard for people to recognize is behind us. We’ve brought in a lot of new management, and the people who couldn’t quite get there went and did something else, but it’s really hard with the employees. It’s really hard to trust management that the world has changed and that we shouldn’t view each other as enemies instead of as on the same team. It’s going really well, I’m not discouraged by it, but it’s just fascinating on how that history is so hard to get past. But we will."
http://crankyflier.com/2016/02/02/american-ceo-doug-parker-goes-across-the-aisle-to-discuss-the-most-important-part-of-his-job/?utm_source=dlvr.it&utm_medium=twitter
Specifically to American, the biggest challenge so far vs what I’ve been used to is the labor-management history. That is just hard for people to recognize is behind us. We’ve brought in a lot of new management, and the people who couldn’t quite get there went and did something else, but it’s really hard with the employees. It’s really hard to trust management that the world has changed and that we shouldn’t view each other as enemies instead of as on the same team. It’s going really well, I’m not discouraged by it, but it’s just fascinating on how that history is so hard to get past. But we will."
http://crankyflier.com/2016/02/02/american-ceo-doug-parker-goes-across-the-aisle-to-discuss-the-most-important-part-of-his-job/?utm_source=dlvr.it&utm_medium=twitter