at a personal level, my issue is that the company is getting something for nothing, when their checkbook balance is at unheard of, unprecedented levels. remember, the company has some $7 billion just sitting around.
c/c language, lavs, deicing in some stations...throw in lus losing catering/not gaining freight...numbers of stations staffed by aa, flight thresholds.
to me, there's a reason the company has made the language vague..and i don't believe it's to behoove us.
all that, for .70 cents an hour more than united on DOS and the company has earned $16+ billion the past 5 years? sorry, no.