As we all know the financial performances of the major 'full service' carriers in the United States although gradually improving is still lagging the financial purformances of most major airlines in Europe and asia but I had always wanted to know why? Is the 9/11 issue still a problem where passengers refuse to fly? Do European and asian airlines have a better in-flight service than the us carriers thus passengers are willing to pay premium for that service?Are the route network of US airlines different from the foreign airlines where the foreign airlines tend to do more international long haul flying which are not affected by their LCCs and US carriers are the opposite where they have a larger percentage of domestic services that are heavilly impacted by the LCCs ?Have the US airlines grown too big than their European competitors?Do they have too many fleet types and sub-types than the European airines?. I know that AA, UA and DL are right now in an identity problem they do not seem sure what they want to become and I have seen it from most of the passenger reviews that I have been reading and it clearly showed inconsitantcy in service levels where international flights (Europe, aisa and latin america) are recieving good and exceptional services and the majority of the domestics recieve the 'bare bones' service and this has fustrated and disappointed some passengers who would then compare this to the likes of British Airways, Air France, Virgin Atlantic, Singapore Air etc. These airlines are known for outstanding service across the board and why shouldn't US airlines be known for this also?
Can anyone out there explain to me why the foreign airlines are making money and the US carriers are finding it hard to make ends meet?
Also what do you think major US carriers should do to eradicate these problems and offer a consistant service that would seperate themselves from the lowcost providers?
Can anyone out there explain to me why the foreign airlines are making money and the US carriers are finding it hard to make ends meet?
Also what do you think major US carriers should do to eradicate these problems and offer a consistant service that would seperate themselves from the lowcost providers?