Cutover Weekend

[REACC1]

U has no ticketing or baggage agreement with WN.
ID90's are svc charge tkts OW-25.00 RT-50.00 plus applicable taxes.

 

[Non Rev]

I was surprised to see so many E-Savers this weekend. Someone has lots of confidence in the cut-over!?!

 

[hula-flyguy]

I was surprised to see so many E-Savers this weekend. Someone has lots of confidence in the cut-over!?!

I don't think it will be as bad as the Sabre cut over. SHARES is more user friendly. Granted, there's a learning curve, but it shouldn't be too bad.

 

[PA18]

Pardon my ignorance, but will this cutover affect only the East operation and agents?

IOW, is this the system that the West is already using, so March 3 will just be business as usual for them?

Just curious because I have a friend traveling out of PHX this weekend on AWA.

 

[flyingcat]

U has no ticketing or baggage agreement with WN.
ID90's are svc charge tkts OW-25.00 RT-50.00 plus applicable taxes.

Oops my mistake, HP has a service charge agreement with WN.
It is true that US does not have a ticketing or baggage agreement however US does have an nonrev ticketing agreement.

US has ID90s which are different from service charges tickets. ID90s are 90% off the Y fare while service charge agreements are a flat rate that does not change with distance. Think of service charge as the Super ZED. They are the cheapest nonrev tickets out there.

 

[drifterreno]

There was really no "ideal" cutover time. The operation is busy at all times, flights are full as well. Testing had to be completed over and over.

This is not just a simple cutover to SHARES, but rather this system has taken the good from both systems and combined, it's more of a hybrid. If anyone thinks it will go over without glitches is fooling themselves. The question will be how big are the glitches and what damage do they cause if any?

Its a big weekend and May is around the corner for the single certificate completion as well, so things are starting to fit together and its been a tough tough road.

Do you all forget when US changed systems between Thanksgiving and Christmas?? We went on the floor and had no idea how to even make a reservation. After going through both new hire classses and working on both systems this is a much easier cut over. If I can pick up shares in a split second so can any Loooooong time agent can. Good luck guys. Everyone print your boarding passes before 10pm March 3 for travel March 4==that's the smart thing to do

 

[TheNewUSAirways]

Yes, you're right about that; ZEDs and OAL nonrev ticketing is much easier on QIK/SHARES than it was on SABRE.

Say it isn't so? Someone on this board that actually has a POSITIVE attitude! Wow! 😀

 

[flyingcat]

Everyone print your boarding passes before 10pm March 3 for travel March 4==that's the smart thing to do

That will be hard unless you go to an airport. Web checkin on both systems goes down on Friday night as part of the migration.

 

[wench1]

Been theredone that at the t/c..30 min plus..
NOT LOOKING FORWARD TO THIS WEEKEND AT ALL.

Psgr;s as well as non rev's travelling the key word is PATIENCE.
Expect long lines and DELAYS>

 

[ClueByFour]

Psgr;s as well as non rev's travelling the key word is PATIENCE.
Expect long lines and DELAYS>

As much as I don't want to encourage anger towards the frontline folks (especially in the east), patience (or extra patience) should not be asked or required of travelers who had nothing more than to book a ticket on a particular weekend in March.

It's LCC's fault, not the customer.

 

[BuffaloJoe]

I'm actually quite positive!

Positive that there WILL be problems. Frankly anything above a total system wide meltdown should be considered a success.

If they get the sure to occur res glitches fixed and out out by March 31 it will be a rousing success.

If anyone thinks this is gonna go like flipping on a light switch then clearly they have better drugs than I do.

When did Tempe ever get something done right the first time? I am waiting to buy my ticket to Ft. Myers in May. I want to see what's not going to happen. I bought a few extra microwave-able boxes of Popcorn.

I wish ALL the US Employees GOOD LUCK!

 

[PhxMama]

As much as I don't want to encourage anger towards the frontline folks (especially in the east), patience (or extra patience) should not be asked or required of travelers who had nothing more than to book a ticket on a particular weekend in March.

It's LCC's fault, not the customer.

Actually, on any given day patience will make you live longer. It also may make someone else's life a little easier. You never know when you may need someone elses patience. Karma.

 

[BuffaloJoe]

Actually, on any given day patience will make you live longer. It also may make someone else's life a little easier. You never know when you may need someone elses patience. Karma.

I agree.

 

[USCREW]

Actually, on any given day patience will make you live longer. It also may make someone else's life a little easier. You never know when you may need someone elses patience. Karma.

So I'll have a double dirty martini and five cigarettes while I patiently wait. It all balances out right? 🙂

 

[BuffaloJoe]

So I'll have a double dirty martini and five cigarettes while I patiently wait. It all balances out right? 🙂

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