Kev3188
Veteran
On the notion that - the planes are actually DIRTY, Smelly, Broken (lavs, jumpseat, lights, ect) I surmrise that there is no good work being done and Northwest lost the quality workers they invested $ into.
Not to stray too far off topic here, but I think it's important to note that we serve a huge demographic (Asia) that equates "not clean" with "not safe."