Singleflyer
Senior
- Joined
- Mar 27, 2003
- Messages
- 466
- Reaction score
- 6
I find Air Whiskey uses the short duration all the time. In fact I can't remember a flight that the FA actually provided a beverage service.
Express aircraft with contractors livery
- Thread starter EMBFA
- Start date
L
luvn737s
Guest
It must have been under contract to UA if it was a 700. Chautauqua used to be a AWA Express in CMH using the EMB 145. The Dash-8 service under HP was superb. HP also ran a bus service to cater to the Scottsdale crowd.
I don't recall US ever offering any level of innovation in their service. Just high prices. They seemed to model their customer service after the cable company.
SegmentKing
Veteran
Express carriers pay for the commissary, not USAirways... this was changed at Republic's request because the E170 acquisitions was costing them more money than expected and had to cut their own costs.
I still remember Mesa being the last USX/HPX carrier to have pillows on the CRJ's, and unfortunately those are now gone
I still remember Mesa being the last USX/HPX carrier to have pillows on the CRJ's, and unfortunately those are now gone
A few points...
The "America West" CRJ900s are operated by Mesa...
Republic's E170s were mainline operated (MidAtlantic) pre-merger, so are in the "World Class Carrier" livery and interior. The E175s were allowed at Republic post merger by Mr. "Oh, I hate outsourcing, I wish those planes were still mainline" Dougie, so they are in the "Circus of Swoosh" livery and interior.
The US Airways Express program, unless it has changed under this leadership, is designed by US Airways. Each carrier is issued program guidelines, for everything from inflight service, announcements, placement of magazines, catering, you name it. The wholly owneds obviously have it as part of their training. The contractors are expected to train their employees who will be part of the US operation in the USX brand.
It's gone back and forth a few times, but I believe the current philosophy on service is that express carriers follow the same guidelines as mainline, regardless of size of aircraft. They would rather keep the service consistent by market whether it's a Saab or a 737. The carriers are not supposed to issue their own service guidelines.
If you are on a Piemont or PSA flight, or even non-wholly-owned Air Wisconsin, you'll notice the announcements mirror the announcements on mainline. The safety demo is the same but tailored to the individual aircraft type.
Express announcement guidelines have Express carriers state their name ONCE- at the end of the Arrival announcement. "On behalf of all of us here at US Airways Express operated by PSA Airlines..." All other references during boarding and such state US Airways Express.
Republic mentions their name at least five times in their announcements, which are not the issued US Airways announcements. Not only do they repeat it over and over, they say "Republic Airlines, operating as US Airways Express", or in the arrival, "On belalf of Republic Airlines and US Airways" as if they are United or Lufthansa. This is true even of the prerecorded ones. They do thier own ridiculous demo, and took it upon themselves to add a scarf and a log sleeve dress to the uniform. They have laminated Republic Airways advertisements in the seat pocket bragging about their relationship with multiple major airlines, with info to apply for a job there. Now they have their own livery?
Those planes should be mainline to begin with, but if they are contracted out they need to get in line- customers are not buying a ticket to fly on Republic, they expect US Airways Express (actually, they expect US Airways, since we fly the nearly identical E190 to the same cities with full mainline service like meals and liquor... total brand confusion). Tempe can't even standardize the two mainline carriers, much less two more airline subsidiaries and seven contracted carriers. RP probably feels that they can do what they please because what other "regional" airline has E-Jets?
The "America West" CRJ900s are operated by Mesa...
Republic's E170s were mainline operated (MidAtlantic) pre-merger, so are in the "World Class Carrier" livery and interior. The E175s were allowed at Republic post merger by Mr. "Oh, I hate outsourcing, I wish those planes were still mainline" Dougie, so they are in the "Circus of Swoosh" livery and interior.
The US Airways Express program, unless it has changed under this leadership, is designed by US Airways. Each carrier is issued program guidelines, for everything from inflight service, announcements, placement of magazines, catering, you name it. The wholly owneds obviously have it as part of their training. The contractors are expected to train their employees who will be part of the US operation in the USX brand.
It's gone back and forth a few times, but I believe the current philosophy on service is that express carriers follow the same guidelines as mainline, regardless of size of aircraft. They would rather keep the service consistent by market whether it's a Saab or a 737. The carriers are not supposed to issue their own service guidelines.
If you are on a Piemont or PSA flight, or even non-wholly-owned Air Wisconsin, you'll notice the announcements mirror the announcements on mainline. The safety demo is the same but tailored to the individual aircraft type.
Express announcement guidelines have Express carriers state their name ONCE- at the end of the Arrival announcement. "On behalf of all of us here at US Airways Express operated by PSA Airlines..." All other references during boarding and such state US Airways Express.
Republic mentions their name at least five times in their announcements, which are not the issued US Airways announcements. Not only do they repeat it over and over, they say "Republic Airlines, operating as US Airways Express", or in the arrival, "On belalf of Republic Airlines and US Airways" as if they are United or Lufthansa. This is true even of the prerecorded ones. They do thier own ridiculous demo, and took it upon themselves to add a scarf and a log sleeve dress to the uniform. They have laminated Republic Airways advertisements in the seat pocket bragging about their relationship with multiple major airlines, with info to apply for a job there. Now they have their own livery?
Those planes should be mainline to begin with, but if they are contracted out they need to get in line- customers are not buying a ticket to fly on Republic, they expect US Airways Express (actually, they expect US Airways, since we fly the nearly identical E190 to the same cities with full mainline service like meals and liquor... total brand confusion). Tempe can't even standardize the two mainline carriers, much less two more airline subsidiaries and seven contracted carriers. RP probably feels that they can do what they please because what other "regional" airline has E-Jets?
USstew23
Veteran
- Joined
- Oct 19, 2005
- Messages
- 862
- Reaction score
- 0
Well you should read the article about Republic Airways in this months issue of one of our favorite magazines. They interview the CEO of Republic and while interesting it kind of ticked me off at the same time, talk about getting a big head on your shoulders.
Not surpised at all. Bedford's head is so big im surprised they managed to get it all in the picture .
I once was a part of a meeting with several express carriers and operational challenges at a certain station in the Northeast. His smug responses to the issues made for some tense moments in that meeting.
Needless to say I didnt leave that meeting with a great deal of respect for the man.
