IBT has posted on their website a hotline for updates. Guess they finally got the message that their communication sucked! Here it is for those who need/want it.
CSRs PLEASE EMAIL DAN SMITH WITH QUESTIONS RE: WHY WE ARE NOT IN ANY LOOP ABOUT OUR NEGOTIATIONS AND WHY WE ARE JUST BEING PLUNKED INTO THE CWA CONTRACT, ETC. D737@MSN.COM