Ray Pierce, chairman of Washington D.C.-based Executive Travel Associates, a member of the Travel Management Alliance, said, "This is the most sensible thing that US Airways can do. It makes a non-
refundable ticket truly non-refundable and allows the airline to price accordingly. I applaud US Airways for taking this action. I'm glad an airline has the business sense to do this."
VERSUS
This policy change, if adopted by other major airlines, will likely cripple any hope of a rebound in business travel demand in 2002 or 2003 as corporations respond," said Kevin Mitchell, chairman of the Business Travel Coalition (BTC).
SO who do you believe? Its like the news. You either believe it or you do not. Politics, bribery, biased? Or just the facts. Your choice.