Can somebody post info on where your call centers are, and some general information and opinion of work rules. I scanned older post and it sounds like res is tapped out, but just wanted a current assessment.
Well, I don't work there, but I'll try to share what's public and my hunches.
From the company factsheet:
"Southwest Airlines currently operates six reservations centers located in Albuquerque, Chicago, Houston, Oklahoma City, Phoenix, and San Antonio."
It's also a fact that they recently closed three reservations centers (in Dallas, Salt Lake City, and Little Rock). Agents at those centers were offered the opportunity to transfer to another center or a voluntary separation package if they chose not to move.
From the company's hiring page, it appears that there aren't any positions open for reservations agents.
Investor looking for serious changes at Southwest