Dont call me Shirley
Veteran
- Joined
- Aug 20, 2002
- Messages
- 3,270
- Reaction score
- 306
Word is that the ACP for customer service has been modified a bit --- no idea if this a result of the CWA grievance or not.
AFAIK here are some of the changes:
Late clock in 1-6 mins - .25 points
Late clock in 7-15 mins - .5 points
(instead of .5 for any late less than 15 mins.
Absence due to sick child - One point (old policy was two points, absence other than persona illness)
It seems there are still some differences between the programs for airport and res agents (even though same union, same "class and craft".) Not sure of details. Can someone help out?
A bit of step in the right direction.
There is, of course, no word of this on the cwa.net site.
AFAIK here are some of the changes:
Late clock in 1-6 mins - .25 points
Late clock in 7-15 mins - .5 points
(instead of .5 for any late less than 15 mins.
Absence due to sick child - One point (old policy was two points, absence other than persona illness)
It seems there are still some differences between the programs for airport and res agents (even though same union, same "class and craft".) Not sure of details. Can someone help out?
A bit of step in the right direction.
There is, of course, no word of this on the cwa.net site.