In this season of thanks, we thank you for your loyal business
Hello *&^%$#@,
On behalf of the 45,000 Delta people dedicated to serving you worldwide, "Thank You!" for continuing to choose us as your preferred airline.
We're transforming Delta into an even better airline for you, and hope you have had the opportunity to experience the improvements and new product offerings designed to make our airline even more convenient and enjoyable, including:
More than 70 new international destinations
More comfortable aircraft interiors with all-leather seats
State-of-the-art entertainment systems available on demand
Better food and beverage offerings on Delta flights worldwide with celebrity partners like Michelle Bernstein and Rande Gerber
Advanced technology offering improved self-service kiosks, better delta.com functionality, and automatic notifications of delays, irregular operations, alternative service, and more
Major improvements in airport facilities in Atlanta and New York/JFK
Horizontal lie-flat seats in BusinessElite®, coming in 2008
In addition to our enhanced customer service and offerings, we are pleased to report that we are on track to complete our restructuring and exit Chapter 11 in the first half of 2007, as planned. Of course, our customers aren't the only ones taking notice of the new, ever-improving Delta. As you may have seen in the news, US Airways recently made an unsolicited merger proposal.
Please be assured that your travel plans, your SkyMiles, and the many benefits you enjoy from the SkyMiles program and our global alliances are secure and are in no way affected. It is business as usual at Delta Air Lines. Today, as always, you can rely on the excellent service Delta's proud team of dedicated professionals provides.
Going forward, Delta will evaluate US Airways' proposal carefully, as we are obligated to do. But you should know we are concerned that this particular transaction would not be in the best interest of our many stakeholders including our customers, employees, travel partners, and the communities we serve. We are moving full steam ahead with our own plan to emerge from Chapter 11 as a strong, independent, stand-alone airline dedicated to providing you with world-class service and
superior performance.
Please continue to book on Delta with confidence knowing you can count on the convenience and choice you've come to expect from the more than 14,000 daily flights to 445 destinations in 92 countries that we along with our SkyTeam and codeshare partners provide worldwide. We appreciate your loyalty and the opportunity to meet your personal and business travel needs — now and in the future. Thank you for choosing Delta, and warm wishes for a safe, happy and healthy holiday season.
Lee Macenczak
Executive Vice President of Sales and Customer Service
© 2006 Delta Air Lines, Inc.
Copyright Information
This e-mail message and its content are copyrighted and are proprietary products of Delta Air Lines, Inc. Any unauthorized use, reproduction, or transfer of this message or its contents, in any medium, is strictly prohibited.
Delta Air Lines, Inc.
Delta Blvd.
P.O. Box 20706
Atlanta, GA 30320-6001
USA
This is a post only e-mail. Please do not respond to this message.
Hello *&^%$#@,
On behalf of the 45,000 Delta people dedicated to serving you worldwide, "Thank You!" for continuing to choose us as your preferred airline.
We're transforming Delta into an even better airline for you, and hope you have had the opportunity to experience the improvements and new product offerings designed to make our airline even more convenient and enjoyable, including:
More than 70 new international destinations
More comfortable aircraft interiors with all-leather seats
State-of-the-art entertainment systems available on demand
Better food and beverage offerings on Delta flights worldwide with celebrity partners like Michelle Bernstein and Rande Gerber
Advanced technology offering improved self-service kiosks, better delta.com functionality, and automatic notifications of delays, irregular operations, alternative service, and more
Major improvements in airport facilities in Atlanta and New York/JFK
Horizontal lie-flat seats in BusinessElite®, coming in 2008
In addition to our enhanced customer service and offerings, we are pleased to report that we are on track to complete our restructuring and exit Chapter 11 in the first half of 2007, as planned. Of course, our customers aren't the only ones taking notice of the new, ever-improving Delta. As you may have seen in the news, US Airways recently made an unsolicited merger proposal.
Please be assured that your travel plans, your SkyMiles, and the many benefits you enjoy from the SkyMiles program and our global alliances are secure and are in no way affected. It is business as usual at Delta Air Lines. Today, as always, you can rely on the excellent service Delta's proud team of dedicated professionals provides.
Going forward, Delta will evaluate US Airways' proposal carefully, as we are obligated to do. But you should know we are concerned that this particular transaction would not be in the best interest of our many stakeholders including our customers, employees, travel partners, and the communities we serve. We are moving full steam ahead with our own plan to emerge from Chapter 11 as a strong, independent, stand-alone airline dedicated to providing you with world-class service and
superior performance.
Please continue to book on Delta with confidence knowing you can count on the convenience and choice you've come to expect from the more than 14,000 daily flights to 445 destinations in 92 countries that we along with our SkyTeam and codeshare partners provide worldwide. We appreciate your loyalty and the opportunity to meet your personal and business travel needs — now and in the future. Thank you for choosing Delta, and warm wishes for a safe, happy and healthy holiday season.
Lee Macenczak
Executive Vice President of Sales and Customer Service
© 2006 Delta Air Lines, Inc.
Copyright Information
This e-mail message and its content are copyrighted and are proprietary products of Delta Air Lines, Inc. Any unauthorized use, reproduction, or transfer of this message or its contents, in any medium, is strictly prohibited.
Delta Air Lines, Inc.
Delta Blvd.
P.O. Box 20706
Atlanta, GA 30320-6001
USA
This is a post only e-mail. Please do not respond to this message.
