Results are in from the consultants, imagne that is only took them a few days to find the problem, here is a list of problems we encountered and feed back from the many
employee's.
1. inept managment, don't know how to run a airline or
kno whow to treat thier employee's. too many inexperienced old hp managers trying to run a company
in tempe and at stations.
2. computer system, the fool who suggested this system
a great BSer, the only wat for him to keep his job.
computer system useless, can't us a system that is
unproductive
3. very low low low morale, you stole money from the poor
employee's , that can't make a living.
4. No communication whatsoever,
5. Customer Service what is that, you don't have any
no tools for agents to do their jobs, and are written up
because they did no preform their duties, but its the companies fault and the agents are blamed.
Well Us these are the findings, you need to make changes
we know you will not take our suggestions and act on it
so thanks for the mega bucks you given us, one the easist
jobs we have had. It was so simple anyone could see the
problems, your employee's know it, some very bad decision making.