NEW BUYOUT PLAN

[goya]

Any truth to the new rumor of a buyout plan to get rid of senior employees, and bring in more riff-raff? 😛h34r:

 

[AIRWOMAN]

Any truth to the new rumor of a buyout plan to get rid of senior employees, and bring in more riff-raff? 😛h34r:

East, west, which department(s)?? I haven't heard anything of the sort...........there is an awful lot of the "natural attrition" taking place though. :unsure:

 

[libertybell]

Give me a decent Buyout offer not like the last BS offers and my bags are packed and i'd be outta here


I know the big boys at the top wont cough up anything decent so I know it will never happen.


Nice pipe dream for the moment

 

[delldude]

East, west, which department(s)?? I haven't heard anything of the sort...........there is an awful lot of the "natural attrition" taking place though. :unsure:

funny that is still going on....especially in light of prospects.could it be lack of faith again? :blink:

 

[tadjr]

I know quite a few people at work who were not in a postition to take the buyout last year that would jump at the chance to take one now if it were a decent offer. We got rid of a lot of people that were really unhappy and miserable so its a good thing they are gone, however, we still have a lot of people who like the job, but would take a buyout now that they know what direction we are headed. They are not interested in being the trainer/clean up agent for all of the new people we are trying to get up to speed.

 

[airportman]

I know quite a few people at work who were not in a postition to take the buyout last year that would jump at the chance to take one now if it were a decent offer. We got rid of a lot of people that were really unhappy and miserable so its a good thing they are gone, however, we still have a lot of people who like the job, but would take a buyout now that they know what direction we are headed. They are not interested in being the trainer/clean up agent for all of the new people we are trying to get up to speed.

well to be honest i'm growing tired of training the senior mamas who cant operate the video....or change with the times, you know the ones who refuse to get with the computer age the ones you have to show how to bid....id much rather train a new hire they at least want to be here

 

[ALCARLOS]

Any truth to the new rumor of a buyout plan to get rid of senior employees, and bring in more riff-raff? 😛h34r:

Some of the senior folks are outstanding, some are not. The key here is obtaining top quality, but less experienced replacements.

 

[tadjr]

....id much rather train a new hire they at least want to be here

I agree for the most part, but the agent training for Sabre consisted of 1 or 2 weeks depending on the class they went to, then out on the line.
Um, how do you do this international reissue, what does it mean when this ticket says nogo, they told him to come here because they couldnt find his ticket, where do I start looking for it? Now, all of these arent bad questions, just when you get them all at the same time while trying to take care of your own customer, it gets kind of trying after a while. 🙄

 

[AIRWOMAN]

funny that is still going on....especially in light of prospects.could it be lack of faith again? :blink:

Prospects?? What prospects are you referring to?? Lack of faith again?? I'm not sure that the lack of faith ever waned enough to be significant. :unsure: There are a number of experienced employees leaving the company or moving within the company...........trying to avoid the union box. And even more looking elsewhere for any and all of the above reasons. 😉

 

[Aryeh]

I agree for the most part, but the agent training for Sabre consisted of 1 or 2 weeks depending on the class they went to, then out on the line.
Um, how do you do this international reissue, what does it mean when this ticket says nogo, they told him to come here because they couldnt find his ticket, where do I start looking for it? Now, all of these arent bad questions, just when you get them all at the same time while trying to take care of your own customer, it gets kind of trying after a while. 🙄

AMEN!! Your comments are so true. So many agents, really a large majority of them, are ill-prepared at handling, what are routine situations, let alone the more challenging problems. Just simple reissues stump many with whom I work. Constantly etkts are searched for without success but somehow I find them. Supervisors are even less competent. I love helping others but when the problems get funneled to the "expert," the stress is overwhelming.

 

[ALCARLOS]

AMEN!! Your comments are so true. So many agents, really a large majority of them, are ill-prepared at handling, what are routine situations, let alone the more challenging problems. Just simple reissues stump many with whom I work. Constantly etkts are searched for without success but somehow I find them. Supervisors are even less competent. I love helping others but when the problems get funneled to the "expert," the stress is overwhelming.

Some of this lack of knowledge may be offset by enhanced software supporting these agents. Done right, perhaps there is less of a need for very highly skilled individuals.

 

[tadjr]

Some of this lack of knowledge may be offset by enhanced software supporting these agents. Done right, perhaps there is less of a need for very highly skilled individuals.

Unfortunately we arent at that point yet in our computer system. Throw in the UA codeshare ticketing/reservation deals, the MNL/MEX deals, and all the newbie errors and it can be messy some days. Hopefully this super software will appear soon! But, I'm not holding my breath... 😛