It was a computer glitch to a main processor at the outsourced company.
The airline's computer system controlling check-ins and reservations went down around 5 p.m. CST Tuesday, airline spokeswoman Jean Medina said.
The system was fixed about four hours later but caused about 200 flights to be delayed as airports had to manually check in passengers, spokesman Jeff Green said.
making a blanket statement that outsourcing doesn't work long term is a little misleading.It was a computer glitch to a main processor at the outsourced company. Maybe this will be an well-deserved lession that outsourcing does not ultimately work in the long run. If other companies are starting to figure this out, perhaps UA should also.
Staples and paper clips are a little bit different than people are. Did you ever try to solve a computer problem while at the same time, try to conquer an English language problem?
And to think that I've thought all these years that people in Chicago, Denver (where one of the date centers is located) and Canada (where the other data center is located) all spoke the same language... Silly me.
Just to be safe, I guess United should start building its own computers, ground equipment, airplanes, drilling oil and refining it into jet fuel, too....
AND that's relevant to a computer problem in Denver? How again?I was referring to the fact that UA outsourced some of its reservations to India (a predominantly Hindu speaking country).
Just to be safe, I guess United should start building its own computers, ground equipment, airplanes, drilling oil and refining it into jet fuel, too....
You know what... the jet fuel idea is a good one.
What if airlines owned a group of refineries through a co-op with ownership equally shared among member airlines like a mini OPEC country club. Excess supply would be sold on the open market as a hedge. Any profits within the co-op would go to the member airlines in equal shares. If oil prices rise, production increases, and the co-op would keep member costs down through profits from the open market sales. If oil prices decline, then production shrinks to match member demand. In the end, stability for the sector and that would even make Kramer (CNBC) hit the BULL button.
Where are the programmers for those data centers located? More and more companies are using programmers in Asia to write code that runs on a computer here in the U.S. I don't know that is what is happening at UAL, but don't assume that because the computer is in Denver, the programming occurred there also. And, the programming is what matters.AND that's relevant to a computer problem in Denver? How again?
FYI Hindu is a faith, not a language. The official language of India is Hindi. English also is recognized under the Indian constitution.I was referring to the fact that UA outsourced some of its reservations to India (a predominantly Hindu speaking country).