http://www.cwa.net/
The new EVP and COO, Robert Isom commented on his first 60 days on the job.
He reported that the consulting firm they have used recently reported that the agents morale was pretty low, many times because we never know when we are going to be forced to come in early, work on our days off or stay late , he stated he wants to try and fix this. CWA raised the under staffing issue once again in the ATO‘s, as we always do at these meetings,
The new EVP and COO, Robert Isom commented on his first 60 days on the job.
He reported that the consulting firm they have used recently reported that the agents morale was pretty low, many times because we never know when we are going to be forced to come in early, work on our days off or stay late , he stated he wants to try and fix this. CWA raised the under staffing issue once again in the ATO‘s, as we always do at these meetings,