Not the case at all. I just called the CP desk to check status of my flight home and I asked for the status of the flight that made up my flight and I was told "We can't do that anymore". Whether that's true or not is immaterial as the CP Angel believes it to be true which means that either she is wrong or the sytem no longer has that function. I say it's so because I have to e-mail my 3rd party generated corp travel agency's Itinerary to someone in the executive office so that I can check on line. I also have now 56 PDF files of web errors. Do I need to get to an even 60 for my say so to count with you.
No Clue? It's a legacy Computer application dating back to System 1 which belonged to Eastern if Memory serves. Perhaps you'd like to discuss IPDS printing, or AFP from IBM. Or perhaps share the fact that the reason for many of the core issues go to the fact that Apollo, SABRE & SHARES core systems date back to the 1960's in some cases, just as the hardware and software does. These types of systems don't always paly well in the sandbox with the Windows children although every other airline website seems to function flawlessly in comparison. YET another example of knowing the price of everything and the value of nothing.
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Sometimes when you scale up a system it reveals flaws that weren't apparent prior. That apparently is what's happening. I have the ONLY clue I need. That clue is that on EVERY reservation I have to interact on with a US employee whereas on Midwest and UA that is not the case.
NEXT Passenger in line Please