AA has eagle in my city and it is the worst customer service I've ever seen? Hope Parker is smarter than that ... he has been recently.
As an AA retiree(not so long ago)..from the big bad NE, allow me to make a few points here with your indulgence.
First,...AA/AMR or whatever it will eventually be called, ...DOESN'T GIVE A SH!T ABOUT WHO YOU ARE.(Pilot/ramper/express/agent what have you) They are the Most Arrogant, Conceited, NASTY of the BIG BOYS who NEVER worried about DL or UA or NW or CO. AND THAT is Exactly how we AAers LIKED IT. It was how we were raised/taught by the Greatest airline CEO in Aviation History !! (We'll get Back to him in a moment)
Now that I've insulted all you good folks at US,...here's the GOOD NEWS.
You guys are going to join/bring a LOT to the table of BIG BOYS, that YOU will become a FULL Fledged Member of!
The combo of the routes/planes/Alliences(Think BA/IB/LAN/Qantas/JAL are 'frightening to your competition.
Parker knows this, and IF(with guidence) Parker uses these massive 'tools and puts together a KILLER machine, then all will be well.
In my opinion, Parker is only worring about one guy, who right now isn't even in the business. That 'guy' told APA(AA Pilots) to DO the deal, if it's handled Wisely ! That tells me, that that 'guy' KNOWS what a KILLER machine can be put together with the combined assets that will be available !
NOW,......'THAT GUY'.
Parker KNOWS if he Phucks this thing up, he's HISTORY,..and I fully believe that..that 'Guy' will come FLYING out of retirement to take over.
That Guy is..Robert (uncle Bobby) CRANDALL. Parker worked for him, I believe, and if he didn't he sure as HELLL knows what he's capeable of.
So, Good Luck to you all,...especially Parker !