Phoenix Reservation center agents have not had a pay raise in THREE years. And yet the work LOAD has increased by 100%. Where is the justification in that?....I say it is TIME to show MGT that we ARE important and this company CANNOT survive without KNOWLEDGABLE people on the phones......I say it is TIME to STRIKE and see how well PARKER can run this company with minimum staffing on the phones to answer HIS customers, questions, concerns .....LETS STRIKE!!!! 

