US News Now

[Harry Callahan]

I'm glad to see he's getting there also.

 

[BoeingBoy]

Makes a big difference when you look at total flts affected and the time needed to recover.

Makes a good soundbite. Care to explain how weather being basically good in the region and very good in PHL starting that Saturday makes it harder to recover?

EWR had ATC delays Saturday, Sunday, and Monday (wind) plus CO's self-imposed ground stop for about 1-1/2 hours Saturday afternoon. Explain to all of us uneducated masses how that affected less of CO's flights at EWR than US flights at PHL, which had no ATC delays. Would not ATC delays inbound to EWR affect the OT performance of outbounds? How does having no inbound ATC delays at PHL affect the OT performance of outbounds?

Inquiring minds want to know.....

Jim

 

[gaucho99]

Makes a good soundbite. Care to explain how weather being basically good in the region and very good in PHL starting that Saturday makes it harder to recover?

EWR had ATC delays Saturday, Sunday, and Monday (wind) plus CO's self-imposed ground stop for about 1-1/2 hours Saturday afternoon. Explain to all of us uneducated masses how that affected less of CO's flights at EWR than US flights at PHL, which had no ATC delays. Would not ATC delays inbound to EWR affect the OT performance of outbounds? How does having no inbound ATC delays at PHL affect the OT performance of outbounds?

Inquiring minds want to know.....

Jim

PHL had it's own set of problems on Saturday. There was a 10 hour ground delay due to runway contamination.

The wind affected US in lga and jfk just like it affected CO in ewr but even then, delays were less than 90 minutes.

The main point of my previous post was, most of CO flts leave the region to areas with better wx, while US, with a heavy concentration of flts within the Northeast were flying from one problem area to another, or at least trying to. I'm not saying this was all the fault of the wx and there was nothing we could have done, but it is not fair to compare us with other airlines, none of which have the concentration of flits within the northeast U.S. that we do.

 

[PHL BULL]

When you have 4 and 5 agents to work 1 flight it it easy. When you have 1 or 2 and a system that impedes you every step of the way , it is impossible. The system does not let us do our job, it blocks us with popups. I wnat to enter info not search for it. Sabre did it all, Shares does nothing but get i the way.

it was my understanding that the F term in PHL was the step child of the system...they had no problem with the cut over to shares...they are the lowest paid yet they had no problems...I talked to a G/A that told me they be pract-ting...if they did not learn the new system befor the cut over they would be written up...guess it's hard to teach old dogs new tricks...if the old dogs spent as much time to learn the system as they do to complane about it it might work for them...sounds like the same story when we went to saber from pacer...

 

[tadjr]

it was my understanding that the F term in PHL was the step child of the system...they had no problem with the cut over to shares...they are the lowest paid yet they had no problems...I talked to a G/A that told me they be pract-ting...if they did not learn the new system befor the cut over they would be written up...guess it's hard to teach old dogs new tricks...if the old dogs spent as much time to learn the system as they do to complane about it it might work for them...sounds like the same story when we went to saber from pacer...

If you dont know sh*t to begin with you think you got it down by hitting a few keys. Only problem is you just f-upd their return and everyone else having to touch the record, but hey, I know what I be doin cause I got a boarding pass for this flight. Not a clue on so many levels. And for the record, many of those who "dont get it" are newbies. Not enough training on any level for the old dogs or newbies. I love how all those who arent on the front line, dont and didnt have a clue as to how to use the system to the fullest before cutover can critique those who use it on a daily basis. Or is everyone here (who are giving you perfect examples of the shortcomings and not making things up) bitching to just ####? Customers and front line employees alike. :down: Might want to ask around the system some more and see how some of the other people (not on these boards) are holding up. See how many people walked off the job or had to be carried away in ambulances this past week. Or are they just making things up as well?

 

[BoeingBoy]

PHL had it's own set of problems on Saturday. There was a 10 hour ground delay due to runway contamination.

You're right and I apologize. I had completely forgotten the contaminated runway @ PHL on Sat.

The main point of my previous post was, most of CO flts leave the region to areas with better wx, while US, with a heavy concentration of flts within the Northeast were flying from one problem area to another, or at least trying to.

Granted - on Friday/Saturday. So how do you explain the poor recovery on Sunday, Monday, Tuesday, Wednesday? The weather was good in the NE, so your argument doesn't apply to those days.

You seem to be making a case for why US performed so badly while PHL was messed up. My point has been that CO & B6 recovered much more quickly - By Sunday, both were back to having 70% or better of departures OT S+14. US wasn't close.

You'll have to come up with something besides non-existent weather in the NE to explain why US was so slow recovering.

Jim

 

[tadjr]

Why cant we isolate (as much as possible) the flights into/out of PHL? We had CLT canx on Fri because it comes from PHL meanwhile the PHL flights canx (not sure what they did with the plane/crew from the flights that canx, but they didnt reroute to CLT). That was another 150 people we could have gotten out. There is too much going thru PHL that affects every other aspect of the operation. If we are going to continue to operate in the h*llhole known as PHL, at least schedule the rest of the system to take the PHL PHactor out of as many flights as possible. Comes from PHL goes to PHL.

 

[BoeingBoy]

Why cant we isolate (as much as possible) the flights into/out of PHL?

American started what they call "de-linking" their hubs a year or 18 months ago. To the extent possible, their airplanes only see one hub a day, so delays in ORD don't affect DFW.

Of course, they were among the first to de-peak their hubs, and about 9 months ago they started a program to try to keep crew and plane together as much as possible so that 1 late flight doesn't turn into 2 late flights because of a crew change.

I think it's called trying to be as efficient as possible.....

Jim

 

[2clippedwings]

American started what they call "de-linking" their hubs a year or 18 months ago. To the extent possible, their airplanes only see one hub a day, so delays in ORD don't affect DFW.

Of course, they were among the first to de-peak their hubs, and about 9 months ago they started a program to try to keep crew and plane together as much as possible so that 1 late flight doesn't turn into 2 late flights because of a crew change.

I think it's called trying to be as efficient as possible.....

Jim

Philly phactor strikes again. We diverted yesterday after circling until fuel became a factor. International connections shot and more p.o.'d passengers.

 

[gaucho99]

You're right and I apologize. I had completely forgotten the contaminated runway @ PHL on Sat.
Granted - on Friday/Saturday. So how do you explain the poor recovery on Sunday, Monday, Tuesday, Wednesday? The weather was good in the NE, so your argument doesn't apply to those days.

You seem to be making a case for why US performed so badly while PHL was messed up. My point has been that CO & B6 recovered much more quickly - By Sunday, both were back to having 70% or better of departures OT S+14. US wasn't close.

You'll have to come up with something besides non-existent weather in the NE to explain why US was so slow recovering.

Jim

Well, it stands to reason that the more severely you are affected by something, the longer the recovery time. US had over 100,000 passengers stranded. I don't know how many CO passengers were affected, but I'm sure it was far fewer. Maybe had there been an equal number of flights and pax affected, there would have ben an equal time of recovery.

 

[BuffaloJoe]

Philly phactor strikes again. We diverted yesterday after circling until fuel became a factor. International connections shot and more p.o.'d passengers.

I know Southwest was having all sorts of late flights yesterday and it had nothing to do with PHL. My co-worker came back from Sacramento with a connection in LAS and he was scheduled to land in PHL at about 12:50am and his flight never landed till almost 3am. He told me that the agents in LAS were saying that a majority of WN flights were running late all over the system yesterday. This was his first trip that he had to fly out, I told him to get used to it, delays are most likely to happen. And its all the airlines, not one is immuned to it. It's just that some airlines handle delays better than some.

 

[BoeingBoy]

Maybe had there been an equal number of flights and pax affected, there would have ben an equal time of recovery.

I guess you're right - poor US was just an innocent victim of nature and geography.

Might as well just sit back content in the knowledge that US did everything perfectly and hope nature is more kind in the future...... :blink:

Oh, by the way, US (East + West) had 43% OT departures yesterday while CO had 72% OT. Today is day 7 of the perfect recovery and counting....

Jim

 

[flybynite]

Kinda tough to test the system there Scotty Boy!! What with bailing the boss out a jail and all.

If the testing process was flawed then doesn't that make one wonder what else was flawed?

What I wonder is who drives Doug around now that his Drivers License is suspended? God can't you just see one of those butt kissing sit com skits where all the wannabe CEO's are crowded about, "Doug I'll drive you to the 7-11", No Doug let me go to the 7-11 for you", No Doug I'll go, and I'll wax the Bimmer for you" 😀 😛

Can you picture him calling his wife,
DP: "Honey I'm ready can you pick me up sweetie"
MS DP: Jeeesus Doug I'm in the middle of a bikini wax you'll have to wait!
DP: For chrissakes I've been here since you dropped off at 7AM so you could make your Hair Appointment.
MS DP: Well Honey a girl wants to look nice for her man!!!
DP: I know I Know, just that we have ANOTHER weather event back east and I just wanna go home.
Ms DP: Oh Honey don't worry I saw the news with the lines in PHL, I sent the kids to Moms!
DP: Really?????
MS DP: Yes Doug really, Why do you think I am where I am sweetie. You can be the handsome young pilot and I'll be the hot single stewardess, OKKK Dougie??
DP: Stammers, Yyyyes Dear.
Ms DP: And stay away from those two twits Kirby & Christ. I don't want my handsome, dashing young pilot coming onto me with beer on his breath. Go fix something at the company, Lord knows THAT will keep you busy until I get there. I'm tired of all the ladies picking on me at lunch. Now run along I have to go to Victorias Secret yet for something special. That should give you plenty of time to negotiate a contract, or fix SHARES or something. He!! Honey fire someone and let me get done here.
DP: OK sweetie see you in a while!! (Hangs Up) To no one in particular, Geezz apparently I guess PHL isn't the only delay.

OMG! That was funny. I just about wet my pants.