USairways FFP
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Art at ISP
Veteran
Yes, they filled a 767 to Miami.
To be fair it was a 767-200, and it holds fewer passengers than the A300 which runs the rest of the JFK schedule, but here are a couple of highlights:
F class on a 3 class airplane-one of the transcon fleet. Only 9 F seats-what a pleasure.
AA recognizes those elites who failed to get their upgrades, and endeavors to put them in the business class cabin of this aircraft--this flight operates 2 classes of service, but it's a nice "thank you for your loyalty" to get the nicer seat.
2 hours 34 minutes runway to runway--with hot towels, hot meals, and a movie. Oh that's right no meals on US under 3 and a half hours, virtually eliminating the need to feed pesky customers between the northeast and Florida........
I don't want to lose sight of the original theme of this thread---it's not the removal of companion upgrades themselves, it is the perpetual "how can we punish loyal customers more" attitude such a customer unfriendly move represents.
The companion issue may have gone full circle, however...if I recall correctly, before the merger companion upgrades were only for Chairmans, THEN they expanded to all elites--how about just a return to chairmans rather than the Y/B requirement? No one in their right mind would pay such fares any more anyway--especially when the competition SELLS a real F product for considerably less than US Y/B in most markets.
You know this reminds me of the old Woody Allen joke--the two old ladies standing in line for lunch at the nursing home--one says "the food here is really terrible", and the other says back, "yeah and such small portions".........
Then again this could be just another "alignment" with Mileage Plus or another player to be named later........
To be fair it was a 767-200, and it holds fewer passengers than the A300 which runs the rest of the JFK schedule, but here are a couple of highlights:
F class on a 3 class airplane-one of the transcon fleet. Only 9 F seats-what a pleasure.
AA recognizes those elites who failed to get their upgrades, and endeavors to put them in the business class cabin of this aircraft--this flight operates 2 classes of service, but it's a nice "thank you for your loyalty" to get the nicer seat.
2 hours 34 minutes runway to runway--with hot towels, hot meals, and a movie. Oh that's right no meals on US under 3 and a half hours, virtually eliminating the need to feed pesky customers between the northeast and Florida........
I don't want to lose sight of the original theme of this thread---it's not the removal of companion upgrades themselves, it is the perpetual "how can we punish loyal customers more" attitude such a customer unfriendly move represents.
The companion issue may have gone full circle, however...if I recall correctly, before the merger companion upgrades were only for Chairmans, THEN they expanded to all elites--how about just a return to chairmans rather than the Y/B requirement? No one in their right mind would pay such fares any more anyway--especially when the competition SELLS a real F product for considerably less than US Y/B in most markets.
You know this reminds me of the old Woody Allen joke--the two old ladies standing in line for lunch at the nursing home--one says "the food here is really terrible", and the other says back, "yeah and such small portions".........
Then again this could be just another "alignment" with Mileage Plus or another player to be named later........
CynicalResAgent
Veteran
US should just market their Domestic First class the same way NK (spirit does) they call it the "Big Comfy Seat". Cause that's all you get, a bigger seat.
I am hooked on AA now. I've even gone out of my way to take a DL puddle jumper PHL-JFK and then hop over to the AA terminal for the 767-200 "flagship" service to LAX. A real, true THREE class service. On the red eye flight back, I've taken full advantage of the AAdmirals Club for the shower facilities.
Their 767-300 next gen. biz class refurb is almost done. Then they are going to move on to the 767-200's. The existing 30 seat biz cabin will get the lie-flat seats (which are very similar to the US Envoy seats going into the 767-200's this Winter), and the 9 F seats will be replaced with the fully flat seats(coffins) that used to be up front in the 767-300's a few years ago when that plane did have 3 classes of service.
Oddly, the 767-300 is operated 2 class and mostly used on international and hawaiian routes.
The 767-200 is almost exclusively used as a transcon (and MIA) bird.
Point being - AA knows how to treat it's premium and FF customers. But US doesn't care about those two very important types of passengers.
I would have no problem with CHP upgrades and companions on all tkts you earned it but the others it's just to much.
leprechaun
Senior
SELL SELL SELL. You need to make up for that 33% paycut.
Next, you'll have to sell 100 GO firsts a year to be eligible for health insurance.
Next, you'll have to sell 100 GO firsts a year to be eligible for health insurance.
Art at ISP
Veteran
Doc,
We agree on that point. It's not only that they are doing it, it is HOW they are doing it, sneaky and without any notice.
It is unfortunately consistent with Tempe's anti customer (and anti employee for that matter) attitude.
They should have never expanded it to begin with---Again, I think perhaps it is being done to align better with Mileage Plus or any other FF program---just my thought.
We agree on that point. It's not only that they are doing it, it is HOW they are doing it, sneaky and without any notice.
It is unfortunately consistent with Tempe's anti customer (and anti employee for that matter) attitude.
They should have never expanded it to begin with---Again, I think perhaps it is being done to align better with Mileage Plus or any other FF program---just my thought.
Like maybeeeeeeeee UA
az_wild727
Senior
Forgot to press the "+ Quote" button so I am quoting Art's post # 24 of this thread.
Doc,
We agree on that point. It's not only that they are doing it, it is HOW they are doing it, sneaky and without any notice.
It is unfortunately consistent with Tempe's anti customer (and anti employee for that matter) attitude.
They should have never expanded it to begin with---Again, I think perhaps it is being done to align better with Mileage Plus or any other FF program---just my thought.
At least for now, it won't be hapenning. At least that is what two people indicated to me.
Art, old US East pre-merger always had companion upgrades for all tiers, not just CP's. Besides, if CP's have a 7 day priority over other tiers, why do you think that only CP's should get it? It's not like a Gold companion upgrade will affect your CP upgrade which takes place 72 hours prior to that of a Gold. I remember being a Silver and travelling CLT-BUF and upgrading my parent's friend at the window. On the other hand, America West allowed for companion upgrades but only at the gate and none for Silver(was it called that or some other color- HP3 anyhow), just for the Golds and Plats (HP1's and HP2's- again not very familiar with FlightFund.)
I have to say, I would be upset if this benefit would go away. I like Upgrading my Mom or Dad with my tier. If they were to ever take it away, I'd say it should be kept for first-hand family such as spouse/significant other as well as parents/kids. Biz partners and colleagues shouldn't be getting companion upgrades under a new policy(if there was one that was going to be initiated.)
Doc,
We agree on that point. It's not only that they are doing it, it is HOW they are doing it, sneaky and without any notice.
It is unfortunately consistent with Tempe's anti customer (and anti employee for that matter) attitude.
They should have never expanded it to begin with---Again, I think perhaps it is being done to align better with Mileage Plus or any other FF program---just my thought.
At least for now, it won't be hapenning. At least that is what two people indicated to me.
Art, old US East pre-merger always had companion upgrades for all tiers, not just CP's. Besides, if CP's have a 7 day priority over other tiers, why do you think that only CP's should get it? It's not like a Gold companion upgrade will affect your CP upgrade which takes place 72 hours prior to that of a Gold. I remember being a Silver and travelling CLT-BUF and upgrading my parent's friend at the window. On the other hand, America West allowed for companion upgrades but only at the gate and none for Silver(was it called that or some other color- HP3 anyhow), just for the Golds and Plats (HP1's and HP2's- again not very familiar with FlightFund.)
I have to say, I would be upset if this benefit would go away. I like Upgrading my Mom or Dad with my tier. If they were to ever take it away, I'd say it should be kept for first-hand family such as spouse/significant other as well as parents/kids. Biz partners and colleagues shouldn't be getting companion upgrades under a new policy(if there was one that was going to be initiated.)
leprechaun
Senior
They stick it to our families when we're not traveling, and they stuck it to the retirees as well.
It's the AWA way, they don't have seniority, so why should you.
It's the AWA way, they don't have seniority, so why should you.
US1YFARE
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Some people with disagree with me, but I liked the old US method of earning upgrade points with CP's getting unlimited. Even as a gold I got upgraded. I also like AA's and UA's method. Everyone at the status level is upgraded at their window. US's methods are unfair. A silver on a Y fare can upgrade before a CP on a Y fare if they buy first. This does not promote loyalty. You can sell those upgrades Doc, but you are not the poor FA who has to deal with those pax saying THIS IS WHAT I PAID FOR?????
vantheman63
Senior
I think I need a new lap top now that I've spit coffee all over it, from laughing at this completely ridiculous paragraph above. LMAO
US1YFARE
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How sweet that he wants to upgrade his mom. I guess that means his babysitter would have to sit in the back. Don't you think they deserve it more than a biz traveler who could potentially send more biz to US once they experience US's FC...oh, yeah, maybe that is what they are afraid of, the companion will be upgraded and say to the VFF, why do you fly this sh7thole of an airline?
