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Maybe it's down to accomodate the upgrade the FAA is requiring them to do. Or maybe someone rolled back on their desk chair pulling the 800 number plug out of the wall. :lol:
 
Like all East IT things it was an EDS managed thing that came with considerable cost.

Operative word in the statement: MANAGED

EDS actually DID what they were supposed to do......the cost of incompetence also comes at a considerable cost.
 

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