A little good Press (For a Change) and some supportive rationale regarding the JD Powers airport survey:
"Credit US Airways for airport improvements
The folks who run PHL were overjoyed last week when J.D. Powers & Associates ranked the airport first in its 2008 survey of overall satisfaction among large airports. The rest of us were simply stunned....."
http://www.philly.com/philly/business/2008...provements.html
"Credit US Airways for airport improvements
The folks who run PHL were overjoyed last week when J.D. Powers & Associates ranked the airport first in its 2008 survey of overall satisfaction among large airports. The rest of us were simply stunned....."
http://www.philly.com/philly/business/2008...provements.html