I believe Brancatelli writes the transportation articles for USA Today.
The outside world looks at USAirways. This from the Brancatelli File: The Year in Review, at the JosSentMe web site.
WORST AIRLINE OF THE YEAR: US AIRWAYS
The year started with US Airways' snot-nosed executives making a run at Delta Air Lines. It ends with the merged carrier bleeding once-loyal elite frequent flyers, juggling a dispirited, fractious workforce and grappling with a stock trading at just $15.50, about 75 percent below its 2007 high of $62.50. US Airways' international service is a bad joke, its fleet is in tatters and its reputation is shot. Management continues to offend customers. Its latest trick: a $5 surcharge buried in its base fare when you book at USAirways.com. And its effort to bully airport authorities at its Philadelphia hub failed when its threats caught the eye of the Transportation Department. Management had to lamely reaffirm its commitment to launch Philadelphia- China service despite public threats to the contrary. A startling comedown for a cabal of fools who once fancied themselves as 2007's airline power players.
The outside world looks at USAirways. This from the Brancatelli File: The Year in Review, at the JosSentMe web site.
WORST AIRLINE OF THE YEAR: US AIRWAYS
The year started with US Airways' snot-nosed executives making a run at Delta Air Lines. It ends with the merged carrier bleeding once-loyal elite frequent flyers, juggling a dispirited, fractious workforce and grappling with a stock trading at just $15.50, about 75 percent below its 2007 high of $62.50. US Airways' international service is a bad joke, its fleet is in tatters and its reputation is shot. Management continues to offend customers. Its latest trick: a $5 surcharge buried in its base fare when you book at USAirways.com. And its effort to bully airport authorities at its Philadelphia hub failed when its threats caught the eye of the Transportation Department. Management had to lamely reaffirm its commitment to launch Philadelphia- China service despite public threats to the contrary. A startling comedown for a cabal of fools who once fancied themselves as 2007's airline power players.