OK, our situation is pretty simple.
We're doing our summer trip to Spain and Malaga via PHL-MAD.
We purchase Z fare tickets to eliminate the gate dance for Envoy upgrades PHL-MAD. Unfortunately, we need to fly MAD to AGP and when we book, US tells us we must book (more expensive) J seats to AGP because of our Z fare seats. This sucks as there are no true business class seats from MAD-AGP on either IB or JK and it's simply a rip off (6 across seating throughout the cabin ).
The US agent tells us to book our own coach seats on a connecting IB flight and to ask the agent in PHL to check our bags straight through to AGP by giving them our IB flight ticket numbers.
Of course this advice is given prior to the SHARES merger. So please tell me, will my family be able to check our bags all the way to AGP or is the new SHARES system incapable of identifying our IB ticket and sending our bag along without us having to reclaim them in MAD and recheck them?
Is there any special procedure in SHARES to make it happen? I'm just trying to take the headache/anxiety out of connecting and making sure our bags get on the IB flight. Any specific advice/procedure for the agent to follow to route our bags PHL-MAD-AGP on the flight as we were able to do last year when we purchase coach seats PHL-MAD-AGP and land the Envoy UG while our bags make it to AGP seamlessly?
Thanks in advance for any thoughts insights
Barry
We're doing our summer trip to Spain and Malaga via PHL-MAD.
We purchase Z fare tickets to eliminate the gate dance for Envoy upgrades PHL-MAD. Unfortunately, we need to fly MAD to AGP and when we book, US tells us we must book (more expensive) J seats to AGP because of our Z fare seats. This sucks as there are no true business class seats from MAD-AGP on either IB or JK and it's simply a rip off (6 across seating throughout the cabin ).
The US agent tells us to book our own coach seats on a connecting IB flight and to ask the agent in PHL to check our bags straight through to AGP by giving them our IB flight ticket numbers.
Of course this advice is given prior to the SHARES merger. So please tell me, will my family be able to check our bags all the way to AGP or is the new SHARES system incapable of identifying our IB ticket and sending our bag along without us having to reclaim them in MAD and recheck them?
Is there any special procedure in SHARES to make it happen? I'm just trying to take the headache/anxiety out of connecting and making sure our bags get on the IB flight. Any specific advice/procedure for the agent to follow to route our bags PHL-MAD-AGP on the flight as we were able to do last year when we purchase coach seats PHL-MAD-AGP and land the Envoy UG while our bags make it to AGP seamlessly?
Thanks in advance for any thoughts insights
Barry