Hey all. I am asking for some help from the AMT's and 330 pilots out there. When connecting the PCA to an A330 is there a valve or switch that needs to be set or adjusted in order for the preconditioned air to acutally blow into the cabin? The question arises from a carrier we handle with this type that we can never seem to get the preconditioned air into the cabin and end up with them running the APU and packs every day which of course wastes their fuel. We are getting conflicting answers from the carriers engineering staff and the contract mechanic they use here. An answer by PM would be much appreciated. Thanks for any answers or help.