Oliver Stone''s Apprentice
Veteran
- Joined
- Aug 19, 2002
- Messages
- 786
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The fall in fuel prices works in our favor, since we're hedged fairly well for 1Q, but not for 2Q and beyond. But it also works in UAL's favor, since they're not hedged at all.
But don't think that gives us a lot of breathing room. Now that people can change tickets once without a fee, they're bailing out of seats they're holding now, and changing them for later.
When folks bail out at the last moment, we can't re-sell the seats. It's still the right thing to do from a customer service perspective, but there's no doubt we're going to lose money over it.
But don't think that gives us a lot of breathing room. Now that people can change tickets once without a fee, they're bailing out of seats they're holding now, and changing them for later.
When folks bail out at the last moment, we can't re-sell the seats. It's still the right thing to do from a customer service perspective, but there's no doubt we're going to lose money over it.
