Baggage fees for employees....

[US Oringinal]

:angry: Just another reason to be ashamed and embarrassed to work for USAirways :angry:

I purchased a full fare ticket for me and my elderly mother to travel to CLT from IAD for a few days at a nice B&B in Asheville. My mother is 81 and really not suited for the rigors of non-rev, standby travel anymore. I then contacted the Employee Travel office to see if we would be charged for checked bags. They said yes!! Even though they are making revenue on our FULL FARE tickets, they WILL NOT waive the checked bag fees for an employee traveling with his elderly mother who's on his travel pass!

Ridiculous!!

Tempe continues to make money off our backs at every turn. Why can't they waive checked bag fees across the board for employees and those on their travel cards?

I should have booked Delta--it was only a few more dollars to fly IAD-AVL-IAD then we charge for IAD-CLT-IAD--and I wouldn't have to drive 2 hours.

Lesson learned. I will never again pay a nickel to fly this sorry airline. I know why our passengers dislike us so much....

And as for the ED20 discount travel...a total ripoff. Roundtrip IAD-CLT was over $500 per person.

The $15 is no big deal--I can afford it so that my mother doesn't have to carry her suitcase through the airport....it's the principle.

 

[N965VJ]

I’m sorry to hear this, but this just goes to show everything is a profit center with these clowns in Tempe.

 

[US Oringinal]

The sad fact is, whether we're traveling non-rev standby, or full fare, we are treated better by other airlines than we are on our own..........
:down:

 

[DrBeth]

If it is a full-fare ticket, can you cancel and fly DL?

Asheville is my hometown, so if you need any recommendations, let me know...you will love it and so will she, despite your air carrier!

 

[tadjr]

I purchased a full fare ticket for me and my elderly mother to travel to CLT from IAD ...
And as for the ED20 discount travel...a total ripoff. Roundtrip IAD-CLT was over $500 per person.

We already had a thread about this with many ideas and suggestions. You might want to check it out.

As far as the ED20 option being "a total ripoff", did you buy a ticket on US? If so, the ED20 gives you a 20 percent discount off of THAT PRICE. What is the "total ripoff" about that? If you bought a ticket, you should have been able to get the discount. Did you not understand how it works? The ED20 isnt only on the "full fare" (which is what you said you purchased anyway), but if it was the ticket you bought, a 20 percent discount isnt chicken feed.

 

[US Oringinal]

We already had a thread about this with many ideas and suggestions. You might want to check it out.

As far as the ED20 option being "a total ripoff", did you buy a ticket on US? If so, the ED20 gives you a 20 percent discount off of THAT PRICE. What is the "total ripoff" about that? If you bought a ticket, you should have been able to get the discount. Did you not understand how it works? The ED20 isnt only on the "full fare" (which is what you said you purchased anyway), but if it was the ticket you bought, a 20 percent discount isnt chicken feed.

The ED20 on CLT-IAD-CLT was more than $500 while my full fare on US was ALOT less than that. I know--I checked many times. ED20's are NOT based on the lowest available fare, to the contrary are usually based on US's "standard coach" or "y" fares. You will usually do much better shopping around for full fare tickets...

Ideas and suggestions are fine, but the Tempe imposed policy states that unless employees and pass travelers are traveling non-rev, space available, all baggage fees will apply.
And I think charging ANY of employees a baggage fee is excessive, uncalled for, and trying to make a buck on employees' backs........and it stinks......period.

 

[tadjr]

The ED20 on CLT-IAD-CLT was more than $500 while my full fare on US was ALOT less than that. I know--I checked many times. ED20's are NOT based on the lowest available fare, to the contrary are usually based on US's "standard coach" or "y" fares. You will usually do much better shopping around for full fare tickets...

I dont know who told you this, but they were wrong (unless policy has changed the DRS hasnt been updated and no memos were sent out). An ED20 can be done on almost every fare we have if it is a normal fare that can be done at the ATO or REZ. There are certain special type fares that do not get the discount (senior/govt/child, but we dont offer many of these anymore anyway). You book the cheapest fare available and then get a 20% discount off of that. I'd speak to whomever gave you the bad info. It wasnt even close to being correct. I've used the ED20s before and it was off the cheapest ticket I could buy. As a matter of fact, pre merger you COULDNT get the discount off the full Y walkup fare. It had to be off a discount fare. Since merger that has changed (note to TEMPE lurkers-----it isnt correct on theHub!) and you can get them off of any coach fare offered if it can be fared out without manipulation.
Also, not to get too nosey, but you keep throwing out "full fare". I'd venture to guess that the "full fare" you actually paid, wasnt the full fare walkup or close to it? Maybe you mean "purchased fare" vs "nonrev"?

 

[happy01]

I dont know who told you this, but they were wrong (unless policy has changed the DRS hasnt been updated and no memos were sent out). An ED20 can be done on almost every fare we have if it is a normal fare that can be done at the ATO or REZ. There are certain special type fares that do not get the discount (senior/govt/child, but we dont offer many of these anymore anyway). You book the cheapest fare available and then get a 20% discount off of that. I'd speak to whomever gave you the bad info. It wasnt even close to being correct. I've used the ED20s before and it was off the cheapest ticket I could buy. As a matter of fact, pre merger you COULDNT get the discount off the full Y walkup fare. It had to be off a discount fare. Since merger that has changed (note to TEMPE lurkers-----it isnt correct on theHub!) and you can get them off of any coach fare offered if it can be fared out without manipulation.
Also, not to get too nosey, but you keep throwing out "full fare". I'd venture to guess that the "full fare" you actually paid, wasnt the full fare walkup or close to it? Maybe you mean "purchased fare" vs "nonrev"?

ED20's are subject to availabillity like every other fare, the longer you wait to book the more expensive it is. So, if you wait close to travel you could actually find a cheaper fare on the web since rez agents can't book web fares they cant give you a discount on a web fare either. I have actually gotten fares cheaper booking on the web, it's like everything else if you're looking for the best deal you have to shop around. Not every fare can be priced as an ED20 and it has to be done at the time of ticketing and usually (strong emphasis on usually) they can not be adjusted after travel.

 

[SpinDoc]

The sad fact is, whether we're traveling non-rev standby, or full fare, we are treated better by other airlines than we are on our own..........
:down:

Dude:

If you're traveling as an NRSA standby, the baggage fee does not apply. If you purchase an ED20 fare, you are still considered traveling on your term pass, and the baggage fee does not apply. What is not fair about that?

If you outright purchase a fare that is available to the general public, you are considered a revenue passenger, and the baggage fee DOES apply.

Not sure what your gripe is, but as long as the baggage fee is applied consistently to all revenue fares, then you really have no gripe.

 

[tadjr]

If you purchase an ED20 fare, you are still considered traveling on your term pass, and the baggage fee does not apply.

Not so sure about that. Any changes to the ticket go by the revenue fare rules. Any upgrades go by the revenue fare rules. Dividend Miles points can be earned on ED20s. These are considered revenue tickets and revenue rules apply. DBC/Reroute/Accoms, etc are all covered with ED20 tickets. They are not nonrev tickets so the baggage fee would apply. However, the 20% discount should make up for the cost of the bag with a little left over, unless you got a really good fare to begin with.

 

[SpinDoc]

Not so sure about that. Any changes to the ticket go by the revenue fare rules. Any upgrades go by the revenue fare rules. Dividend Miles points can be earned on ED20s. These are considered revenue tickets and revenue rules apply. DBC/Reroute/Accoms, etc are all covered with ED20 tickets. They are not nonrev tickets so the baggage fee would apply. However, the 20% discount should make up for the cost of the bag with a little left over, unless you got a really good fare to begin with.

You may be right about that Tadjr. Since ED20 travel is not "non-revenue", there may be charges to be had for baggage. That doesn't preclude an employee from making a plea to the ticket counter shift manager on duty to waive the fees as a favor from one employee to another. It often works if it's done discreetly.

 

[UPNAWAY]

I don't know of any airline rule that is waived for employees on a revenue ticket?

 

[SpinDoc]

I don't know of any airline rule that is waived for employees on a revenue ticket?

Neither do I, but it never hurts to ask. Managers have great leeway to waive certain restrictions, and sometimes they even make the right decision by giving perks to employees to keep them loyal and remind them why they are working in this crazy business.

 

[gizmo_sc]

ED20 POSITIVE SPACE DISCOUNT PROGRAM
08/11/08
The ED20 Positive Space Discount Program allows employees of US Airways mainline and
wholly owned subsidiaries, retirees, and their eligible family members who are activated for travel
privileges in the employee/retiree ETC travel profile, including parents/in-laws and registered
guests, to purchase positive space tickets on US Airways and US Airways Express at a 20%
discount off most published rates. The 20% discount does not apply to web fares.
Discounted positive space, reduced rate, or free space available travel privileges on US Airways
(or any applicable OAL travel) are for personal and vacation travel only. Any discounted or pass
travel by an employee, eligible family member, companion, or guest for business affairs
associated with self-employment or with any firm/organization other than US Airways are in
violation of pass travel policy.
Attempting to travel space available while holding a confirmed, positive space reservation on the
same flight will result in disciplinary action, including loss of pass travel privileges and up to and
including termination of employment.
Passengers traveling on ED20 discount tickets are handled in the same manner as other revenue
passengers.
Denied boarding compensation is applicable. Involuntary compensation is based on actual
amount paid. Lost/damaged baggage procedures are the same as for revenue passengers.
Passengers traveling on ED20 discount tickets are handled in the same manner as other revenue
passengers for unaccompanied minors. The escort fee does apply.
Passengers on ED20 tickets are considered revenue passengers. Therefore, they are subject to
all rules and restrictions of the fare purchased including change fees and non-refundable
restrictions. The passenger is also subject to all checked baggage and excess/overweight
baggage fees.
Passengers on ED20 tickets may accrue mileage for the trip flown. The DM membership
number(s) should be given to the Reservations agent at the time of booking.
RESERVATIONS
Reservations and e-ticketing are required and must be made through US Airways Pass Line
Reservations (800-325-9999, option #2) or at a US Airways ticket counter/City Ticket Office.
Reservations are subject to availability. All fare restrictions must be satisfied. The Reservations
and ATO ticketing fees normally charged to revenue customers are waived for ED20 bookings.

 

[Dog Wonder]

Screwing employees is a Westie institution.

Why would anyone expect anything different?