... this was one of those situations that was blown out of proportion due to a series of mis-communications. . . . these are the facts as we know them. The passenger in question, a 69 year old female doctor, was asleep in her seat. The flight attendant was passing out immigration forms and had leaned over the passenger to talk with a small child on the other side of her. The passenger awoke and was startled by the presence of the flight attendant and she struck the flight attendant twice in the body, no blows to the face.
The cabin crew reported the incident to the Captain and he asked if they thought they should return to MIA which they did. En route the Captain attempted to raise the cabin crew on the interphone but was unable to get an answer. (Maintenance subsequently placarded the mid-galley interphone inop, the flight attendants never heard the chimes from the cockpit.) Since he was unsure of the status of the cabin he declared an emergency thus the fighters were scrambled. Meanwhile the passenger was attempting to apologize to the flight attendant through an interpreter stating that she didn't mean to strike her, she was very tired and was startled by the FA leaning over her.
The cabin crew did gain contact with the cockpit and explained that it was a misunderstanding but by that time the ground reaction was already in motion. The aircraft was met by corporate security, the FBI, Flight Service management and local police. The DFW-based pilots were put in touch with their Chief as well. The passenger and her bags were removed from the flight and she was detained for questioning by the FBI. She was denied further travel on AA. The FA was removed from the trip at her request and the flight re-departed.