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On 12/18/2002 9:31:20 PM REACC1 wrote:
Also, no, it is not nice to "sit there and pull tickets". Your comment does not even come close to describing the responsabilities and demands placed on the customer service workers. It is rather insulting. You havent a clue.
Furthermore, why dont you imagine that you are taking a 50% pay cut at something you have relied on (maybe your current job)for over 20 years and come bouncing into work knowing your recent loss of funds in your checking account was not of your doing. It happend to be at the hand of someone else, who happens to make 15 times as much as you do, but over your carreer, has managed to screw up so many times that he has no other choice than to cut your wages.
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REACC1...first off let me please apologize deeply for anything that I have done to insult you - for that was not my intention. I know completely what goes on working the front end or gate. Besides passengers sitting and screaming at you over the airline's policies to having to know every weird sabre code when doing a rebook, coupon...whatever to bag claims. My roommate is a lead for another airline and two of my good friends work in the trenches as well. I hear all the horror stories and know exactly what they go through - I've seen it.
I've never had to go through the pain of losing 50% of my pay check, the nearest I can come to that is when the tech bubble burst and the stock of my former employer (AOL) went to hell. I had been dumping 20% of my pay check into it each month and bought (through options or ESPP) since I was in a department where I was getting fairly decent bonuses above my $9/hr pay. Long story short...I was moved to a new department, those bonuses vanished but my pay eventually went up to $10.57 after 2 years (started at $7.50) through performance raises, and the shares I had bought at $59 dropped to $19. So indirectly I know what it is like to get my pay reduced without my doing...my paychecks were normally $800-1200 every 2 weeks, feel to $450 or lower - all thanks to their need to buy Time Warner and moving me around to another area.
I never put in as much time as you did or as most other US Airways employees...so my set back is far minor to what you all are going through. Over the months I have flopped back and forth on supporting management to labor. My position now is for what is best for US Airways and this company. My shares in this company are worthless now, but i've had them since I was 13 as a gift from my parents - a sentimental attatchment you can say. It sickens me to sit back and what someone on such an ego trip drive a company down. Somewhere along the line these head executives lose something call common sense and reason. They quit listening to their employees and do things they are instructed to by some old gray man with harry potter glasses. I'm sure no airline expert...heck I run a small, meaningless (to the rest of the industry) internet service provider that is based on the principle of common sense. I don't get caught up in buying a $5000 desk for my office or even paying myself thousands of dollars a month - I haven't drawn a pay check in a year...everyone gets paid first, I get what is left over as long as their is money in the bank to pay for the next year's bills.
Oh well, I don't have enough to try to take this place over - but what a kick that would be.
I'm with you guys...hang in there.