[P]A lot of American companies are using Indian centers for both call center and email center support. A few other big names are General Electric, Dell, FedEx, AltaVista, Household Credit, and Citibank. I've been preaching for several years that another category of US jobs (also in the UK and Canada) is going to end up overseas, but most people think that the accent and language will cause problems. Wrong. India has one of the largest populations of English speakers in the world and wages that are only 15-20% of the US's. Wired had an article last year about how the Indian centers operate, including how they work to make Americans believe that they work in the US.[/P]
[P][A href=http://www.wired.com/news/business/0,1367,44382,00.html]http://www.wired.com/news/business/0,1367,44382,00.html[/A][/P]