ETC

[wench1]

Tempe if YOU ARE READING THIS THREAD_
Let's speed up the process in listing..takes so Gosh Darn Long..

Can you say S_L_O_W...

 

[Travelpro72]

I was just on there a few minutes ago. I switched my destination city and actually went to the kitchen and made a sandwich. Is there any reason why this is happening? How about the 1-800-325 number? Why was it deactivated to be able to list in the first place? Let me guess the superior Shares system isn't compatible or something?

 

[allegheny36]

I'm flying tomorrow from LGA to AUG , I connex thru BOS my flt from Bos leaves at 1005am

when I go to list they show the first flt from LGA leaving at 9am

So I have to make seperate listings showing a 9am dep from LGA and the another one

for my 1005am from BOS.

There are flts from LGA at 6 7 and 8 am but dont show on ETC.

Now when I get to the airport tomorrow morning I'll have to have an agent change my LGA

dept

I was online 45 min untill I gave up. Called the employee line BUSY.

What a peice of #### this system is.

 

[Heinrich]

I'm flying tomorrow from LGA to AUG , I connex thru BOS my flt from Bos leaves at 1005am

when I go to list they show the first flt from LGA leaving at 9am

So I have to make seperate listings showing a 9am dep from LGA and the another one

for my 1005am from BOS.

There are flts from LGA at 6 7 and 8 am but dont show on ETC.

Now when I get to the airport tomorrow morning I'll have to have an agent change my LGA

dept

I was online 45 min untill I gave up. Called the employee line BUSY.

What a peice of #### this system is.

But Microsoft Excel shows that they saved $100 million dollars! Get over it!!

 

[allegheny36]

But Microsoft Excel shows that they saved $100 million dollars! Get over it!!

Now the 8am flt shows

 

[Travelpro72]

I am so glad I don't have to commute anymore. I'd be pulling my hair out right about now. It is as the girl said in the 3/22 crew news session, "I feel like I don't even HAVE flight benefits anymore". These poor agents are so frustrated and confused with the boarding and closing of the flights that they are being forced to leave with open seats though standby's and nonrevs are waiting to get on. It absolutely stinks. I think THAT more than a lot of other stuff really got to me over the past few days working.

 

[kao]

These poor agents are so frustrated and confused with the boarding and closing of the flights that they are being forced to leave with open seats though standby's and nonrevs are waiting to get on. It absolutely stinks. I think THAT more than a lot of other stuff really got to me over the past few days working.

Open seats...? Remember the old days? Computer aint working then TAKE ANY OPEN SEAT....quite simple. Inflight does a head count....? Non revs should not be left behind-using the sytems lack of..whatever...is not an excuse to leave us behind....go the extra step people and if you know ya have open seats send your non revs.

 

[Travelpro72]

Totally agree. I was flying A and did my headcount to find we still had 8 open. I asked the agent if anymore nonrevs were out there and she said a few. I told her to send them down and she said, "I'm sorry I can't the tower instructed me to push this flight off NOW". A flight attendant nonrev onboard said there was a gentleman sitting there in a F'n wheelchair since 1pm that needed to get on a flight to TPA. We made sure they ALL got on. Because this system is NOT working does not mean we leave our people behind. Without us this company would not move. I wonder if they will ever get the ETC working right. What the hell did they do to it anyway? Unplug something? Plug it back in.

 

[Itestwell]

Totally agree. I was flying A and did my headcount to find we still had 8 open. I asked the agent if anymore nonrevs were out there and she said a few. I told her to send them down and she said, "I'm sorry I can't the tower instructed me to push this flight off NOW". A flight attendant nonrev onboard said there was a gentleman sitting there in a F'n wheelchair since 1pm that needed to get on a flight to TPA. We made sure they ALL got on. Because this system is NOT working does not mean we leave our people behind. Without us this company would not move. I wonder if they will ever get the ETC working right. What the hell did they do to it anyway? Unplug something? Plug it back in.

That's when you physically hold open the airplane door and tell the agent we are not going ANYWHERE until the 8 remaining seats are filled. Done it a few times; never heard boo from anyone. Usually, after I say that, I tell the Captain, and 9 times out of 10 they will go up to the boarding area and make sure non revs are processed. Stick together, people.

 

[JMM]

I did the same thing the other day in PHX. I said we are NOT moving until every seat is full. The captain stood by my decision and we filled every seat. There is no excuse to do anything any differently.

 

[Be Careful What You Wish For.]

Unfortunatly, jumpseat is the safest bet these days. It's not suprising w/ holidays and summer coming. Same old same old so far. The poor agents have their hands full. Be nice to the agents.

 

[Fixed Wing]

It is as the girl said in the 3/22 crew news session, "I feel like I don't even HAVE flight benefits anymore".

You may also recall during this crew news session that Kirby started asking his staff to send out emails to get the 800 number fixed. The last question asked to him was when can we expect answers to these issues....he said "end of next week"
Has anyone seen any answer or better yet a fix to the 800 number listing issue?

 

[700UW]

Everyone should just call the regular reservations lines and flood them.

 

[Travelpro72]

I thought the lines were already flooded with revenue passengers. We can't even get through as it is. 🙄

 

[as the prop turns]

That's when you physically hold open the airplane door and tell the agent we are not going ANYWHERE until the 8 remaining seats are filled. Done it a few times; never heard boo from anyone. Usually, after I say that, I tell the Captain, and 9 times out of 10 they will go up to the boarding area and make sure non revs are processed. Stick together, people.

You are right on the money! I am a gate agent in PHL and if I could put non-revs in the blue room and standing in the cockpit like the old days I would do it! What moron employee would leave anybody behind! Just tell them the plane doesn't move until ALL seats are full!! Good for you!