Piney Bob,
Though I agree with the ''take care of the customer and they'll
take care of you'' philosophy. I believe it starts with the employee first.
Richard branson has said that ''When I see my companies starting
to struggle I immediately look to the employee needs and do any and
everything in my power to right the ship, which may include giving raises
even when the company is seeming to fail. I can not fix my companies by
slashing my employees and thier benifits. Thier the face of my company and
they'll reflect it onto the customer.''
Also SW offers something our company says we do not deserve :
As a SWA Employee you will receive Profit Sharing . . . and Southwest Airlines has had 33 consecutive years of profit!
Southwest Airlines has FABULOUS Medical, Dental and Vision plans for all Employees!
The Southwest Airlines University offers Career Development classes for all SWA Employees!
SWA Employees get a dollar for dollar match in their 401K - up to 7.3% of their investment!
Thanks