International Operation

[ussnark]

They don't fix things...they just MEL them. Then they wait till the MELs expire before they think about repairs.

It is a "feature" of Spectre to not warning of impending MEL expiration until the day it expires. When Spectre was first implemented, I asked the mech. in BCN how other airlines were different from US.

He said, every other Spectre using airline had a daily copy of a list of MELs, as well as other time limited mx issues, faxed and inserted in the back of their logbooks for easy reference. US, apparently, is the only airline -still- sans such. Hence the continuing MEL blindsidedness, saving money on the faxes?

Two summers ago they tried to issue "MEL extentions" until some pilots demanded the extensions be faxed to the pilots. Apparently, a few that had been "signed off" by feds, whom nobody could find afterwards.

 

[PHL]

What's the deal with this mess of an International operation? Gees it's one calamity after another. Just today CDG is broken, some 767 had to be taken back with tow/landing gear issues and the sparkling new 330-200 is stuck in SJU. 1024 canceled. Since May it's been a total mess. Remember the summer a few years back? Well, this is starting to look like a repeat. :down:

Looks like its scheduled today on time. What was the issue?
http://flightaware.com/live/flight/USA1024...1918Z/TJSJ/KPHL

 

[700UW]

Not many things can be MELed and still meet ETOPS requirements, so you cant blame the company for planes breaking but you can blmae them for MEL and not fixing it in time.

 

[Dog Wonder]

Do Tuna Burritos need to be heated?

Not in an oven.

 

[BajaBabe]

It is the style of no class to allow planes to go out broken and then harass the flight attendants/ pilots for paper work. I judge people by the way I am treated. Of course this one sided Love affair ends when you finally say you want me to take care of business when all the efforts are on the backs of the employees of this company. Like Obama swatting a fly and having to hear from Peta groups. If they keep up this way they will feel the breeze of a hand coming at them, the market swatting them right out. Very sad for us all.

 

[ussnark]

It is the style of no class to allow planes to go out broken and then harass the flight attendants/ pilots for paper work. I judge people by the way I am treated. Of course this one sided Love affair ends when you finally say you want me to take care of business when all the efforts are on the backs of the employees of this company. Like Obama swatting a fly and having to hear from Peta groups. If they keep up this way they will feel the breeze of a hand coming at them, the market swatting them right out. Very sad for us all.

I agree totally.

This company goes through the motions to protect themselves and blames the employees for not filing enough paperwork. They do not care about fixing problems. They only get on their high horse if you exhibit any kind of independence. When management gets nasty when they themselves loose the paperwork, they need to be fired, en masse. When they think it more important to control an employee's attitude than to fix problems with their own procedures, they need to be gone.

It is up to the employees to "fire" these people. It is way past time to push back against the idiocy.

 

[nycbusdriver]

Not many things can be MELed and still meet ETOPS requirements, so you cant blame the company for planes breaking but you can blmae them for MEL and not fixing it in time.

I'm sure you are aware, but for the rest of the audience:

The oven is not on MEL, it's on a maintenance carry over and is not an ETOPS, airworthiness or safety item. The captain has no basis for refusing this aircraft, and the way Sceptre is set up, the f/as don't even know about it (nor the captain or dispatcher) until well under way in the climbout. The dispatcher then has to dig around to find out about the carry over. The only indication in the aircraft is that the circuit breaker is pulled and collared.

It's not a safety issue, of course, but a passenger service issue.

 

[Dont call me Shirley]

It is a "feature" of Spectre to not warning of impending MEL expiration until the day it expires. When Spectre was first implemented, I asked the mech. in BCN how other airlines were different from US.

He said, every other Spectre using airline had a daily copy of a list of MELs,

Are you suggesting that US is using a sub-par version of a IT system. Surely you jest! 🙄

 

[Travelpro72]

For all those that complain, it is your imagination. US Airways international operations is on par with the other legacy carriers. They all have these issues daily and have the same appearance/passenger service issues. 🙄 Surely you all know I'm joking. That 767 oven if I'm not mistaken is the one on the left correct? It sure has been broken a long time. Oh and where are the "new" carts for the meals service in coach, speaking of the 767? The int'l ops at US is a joke.

 

[back2CLT]

There is NO excuse for this. Why anyone would fly US on a trans Atlantic trip is beyond me.

Ummm...because I'd rather fly non-stop than transfer in DC, Newark, JFK, or ATL.

Most passengers I would assume are like me. Flying is a necessary evil to get to a destination. If I'm spending week in Paris, I'm not too concerned if I get a small (deleted by moderator: profanity) meal 3 hours late on my flight as opposed to a less small, less (deleted by moderator) meal on time on a different flight. My wife doesn't wear her special hat to fly, and I don't wear a vest as part of a 3 piece suit. I'm unaware, and could care less about a broken oven.

All airlines have made me late, have delayed my luggage, and generally annoyed me at some point in my life, but in general I get there a lot cheaper and quicker than if I an driving or taking a boat. I've been re-routed on cruise ships due to high-seas, I've been stuck on the unmoving on the NJ turnpike for 5 hours due to giant pile-ups in MARYLAND.

When I make a decision to travel, I consider the following.

#1 Schedule. What is most convenient.
#2 Reliability. What is the probably I will arrive at my destination within an allowable period of time.
#3 Price. I have more important things to spend my money on rather than traveling. Traveling is an intangible commodity. I prefer to allocate my resources towards things that are tangible, or at least have the remote possibilty of leaving a lasting positive memory (I'll appreciate in the long term a $300 meal much more than I would flying a slightly less abrasive carrier).
#4 Experience. So for, only AirTran has consistently provided a bad enough experience that they are permanently ruled out for all future transport needs.

I'm sure there are people that have different priorities than me, but for people who aren't exposed to a broken oven, or duct tape on a daily basis, consider that maybe we don't really care. It's one minor further annoyance as part of the major annoyance, the hassle of traveling.

 

[longing4piedmont]

Ummm...because I'd rather fly non-stop than transfer in DC, Newark, JFK, or ATL.

Most passengers I would assume are like me. Flying is a necessary evil to get to a destination. If I'm spending week in Paris, I'm not too concerned if I get a small (deleted by moderator: profanity) meal 3 hours late on my flight as opposed to a less small, less (deleted by moderator) meal on time on a different flight. My wife doesn't wear her special hat to fly, and I don't wear a vest as part of a 3 piece suit. I'm unaware, and could care less about a broken oven.

All airlines have made me late, have delayed my luggage, and generally annoyed me at some point in my life, but in general I get there a lot cheaper and quicker than if I an driving or taking a boat. I've been re-routed on cruise ships due to high-seas, I've been stuck on the unmoving on the NJ turnpike for 5 hours due to giant pile-ups in MARYLAND.

When I make a decision to travel, I consider the following.

#1 Schedule. What is most convenient.
#2 Reliability. What is the probably I will arrive at my destination within an allowable period of time.
#3 Price. I have more important things to spend my money on rather than traveling. Traveling is an intangible commodity. I prefer to allocate my resources towards things that are tangible, or at least have the remote possibilty of leaving a lasting positive memory (I'll appreciate in the long term a $300 meal much more than I would flying a slightly less abrasive carrier).
#4 Experience. So for, only AirTran has consistently provided a bad enough experience that they are permanently ruled out for all future transport needs.

I'm sure there are people that have different priorities than me, but for people who aren't exposed to a broken oven, or duct tape on a daily basis, consider that maybe we don't really care. It's one minor further annoyance as part of the major annoyance, the hassle of traveling.

Dougie sends his love and kisses. He loves pax like you!

 

[Travelpro72]

WOW ! ! ! :blink:

 

[Glucose Intolerant]

There is NO excuse for this. Why anyone would fly US on a trans Atlantic trip is beyond me.

Simple reason.....we are the cheapest.

Highest Load Factor = Lowest $$ Yield

A result of no longer having a yield management program......unless you count the interns working the ABACUS and rubbing the lucky cactus out in PHX.

We keep following the Amateur West Business model....... buying our load factor to keep cash flow coming in....just enough to keep the lights on and pay out MGMT BONUSES. Still haven't figured a way to make money on full flights.

Pathetic.

 

[A320 Driver]

Simple reason.....we are the cheapest.

Highest Load Factor = Lowest $$ Yield

A result of no longer having a yield management program......unless you count the interns working the ABACUS and rubbing the lucky cactus out in PHX.

We keep following the Amateur West Business model....... buying our load factor to keep cash flow coming in....just enough to keep the lights on and pay out MGMT BONUSES. Still haven't figured a way to make money on full flights.

Pathetic.

Well said!

Southwest has the best revenue management people in the business. LCC either doesn't have any or they don't have a clue.

We exist to line the pockets of a few.

Driver B)

 

[ussnark]

It's not a safety issue, of course, but a passenger service issue.

It certainly can be a safety issue. I can think of a couple of reasons for failure that many would consider grossly unsafe.

The decision to put it in the "cabin safety log" vs cockpit logbook is to diagnose, in advance, the reason for "failure". For management to make that determination "in advance" is pathetic. For crew members to go along with that ceding of rational thought is, IMO, really bad.

Far better to let a qualified person who is charged with actually looking into the situation to make that determination.