FWAAA,
TWU is not smarter,they just don''t ask their membership.
I once was on a flight,and a FA, brought a beer to a pax. He offered her a tip. She told him "no, thank you". He was surprised. All other waitress take his tips.
As a AA employee, I was very proud of her. This gentleman had forgotten,as maybe you have, in the event of a Emergency,the FA is gonna help save your behind.
Yes, emergencies do happen. People do survive plane crashes. Thanks to a lot of F.A. out there.
So if somebody doesn''t get a beer or drink quickly,they call it bad service.
So maybe you do need to lighten up on the F.A. They are critical to the Airline Industry.