J.D. Power North American Satisfaction Study

[DrBeth]

http://www.jdpower.com/corporate/news/rele...pdf/2007097.pdf

http://blogs.usatoday.com/sky/airline_rati...ance/index.html

Among hub/multicabin "traditional network" carriers:
1. Continental
2. Delta
3. American
4. Alaska
5. United
6. US Airways
7. Air Canada
8. Northwest

Last year US was ranked 5th overall.

 

[JS]

I've never flown AC. Maybe I shouldn't, if they're actually worse than LCC.

Northworst being rated as worst doesn't surprise me.

 

[freedom]

Wooo hooo !!! party time! finally we aren't last in something!!! call out the bussiness monkeys from the youtube comerical and lets celebrate!!

 

[DrBeth]

Yeah! 6th out of 8 ain't bad! Is is!?