- Aug 20, 2002
- 2,070
- 270
A Message From CEO Bruce Lakefield
Dear US Airways Valued Customer:
There have been some significant accomplishments and a great deal of positive news about US Airways recently. As a valued customer, I want to take a moment to update you on our progress towards transforming our airline. Additionally, I want to thank you for continuing to support us over the past few months.
US Airways has met every milestone in its efforts to restructure. With our last remaining labor agreements completed on Friday, we now have finalized the negotiation and ratification process with all of our workgroups. Additionally, our recent agreement with the Air Transportation Stabilization Board (ATSB) allows us to continue to use our cash.
What this means for customers like you is that US Airways has adequate resources and labor support to transform the airline in the many ways we have been talking about over the past year. We plan to emerge from Chapter 11 by the end of June.
One of the positive ways we are changing is the introduction of a number of new business and leisure routes. We are expanding operations at Charlotte, adding new routes from Reagan Washington National Airport, changing our scheduling practices at Philadelphia to improve reliability, adding new destinations in the Caribbean and Latin America and introducing service to Barcelona and Venice in May. Also, we continue to invest and add features on usairways.com to make finding low fares even easier.
The support and sacrifices of our employees reflects their desire to make US Airways a successful and competitive airline that offers you value, great service, and better travel options. Ultimately, all our efforts to transform are about better serving your travel needs.
The employees of US Airways have been through their share of challenges as the airline industry continues to change. But, we believe the most difficult days are behind us.
As a thank you for continuing to support us, we are pleased to offer you a special bonus for tickets purchased between now and Jan. 30, 2005. You will receive 40,000 bonus miles for flying Envoy Class, 10,000 bonus miles for flying to the Caribbean or Latin America and double miles on all other travel between now and Dec. 31, 2005. To register and for further details, click here.
We are focused on the clear skies ahead, and look forward to seeing you onboard a US Airways flight very soon.
Thank you for your support.
Sincerely,
Bruce Lakefield
President and CEO
Dear US Airways Valued Customer:
There have been some significant accomplishments and a great deal of positive news about US Airways recently. As a valued customer, I want to take a moment to update you on our progress towards transforming our airline. Additionally, I want to thank you for continuing to support us over the past few months.
US Airways has met every milestone in its efforts to restructure. With our last remaining labor agreements completed on Friday, we now have finalized the negotiation and ratification process with all of our workgroups. Additionally, our recent agreement with the Air Transportation Stabilization Board (ATSB) allows us to continue to use our cash.
What this means for customers like you is that US Airways has adequate resources and labor support to transform the airline in the many ways we have been talking about over the past year. We plan to emerge from Chapter 11 by the end of June.
One of the positive ways we are changing is the introduction of a number of new business and leisure routes. We are expanding operations at Charlotte, adding new routes from Reagan Washington National Airport, changing our scheduling practices at Philadelphia to improve reliability, adding new destinations in the Caribbean and Latin America and introducing service to Barcelona and Venice in May. Also, we continue to invest and add features on usairways.com to make finding low fares even easier.
The support and sacrifices of our employees reflects their desire to make US Airways a successful and competitive airline that offers you value, great service, and better travel options. Ultimately, all our efforts to transform are about better serving your travel needs.
The employees of US Airways have been through their share of challenges as the airline industry continues to change. But, we believe the most difficult days are behind us.
As a thank you for continuing to support us, we are pleased to offer you a special bonus for tickets purchased between now and Jan. 30, 2005. You will receive 40,000 bonus miles for flying Envoy Class, 10,000 bonus miles for flying to the Caribbean or Latin America and double miles on all other travel between now and Dec. 31, 2005. To register and for further details, click here.
We are focused on the clear skies ahead, and look forward to seeing you onboard a US Airways flight very soon.
Thank you for your support.
Sincerely,
Bruce Lakefield
President and CEO
