News report: Mistreatment of service dogs on UAL

Aug 20, 2002
3,270
306
www.usaviation.com
This seems bizarre (not very good journalism, either). Does anyone know UAL's side of the story?
http://www.koat.com/news/new-mexico/albuquerque/Vet-says-airline-kicked-his-service-dog-insulted-him/-/9153728/15620570/-/item/0/-/7b8tyx/-/index.html


 
Our CEO is so out of touch with what is really happening. I don't believe he will call that guy.

All the CEO exchanges and Jeff journal are a joke. He is pushing to fast and hard to have
the worlds largest airline. customer service is horrible. I'm not just saying this. I have family
and friends that fly UA that just don't like it anymore. The CS agaent at IAD should be fired.